Medical Receptionist - Wednesfield, United Kingdom - Ashmore Park Medical Centre

Description

Administration To have a thorough knowledge of all Practice procedures.

To work in accordance of written protocols Scanning post into medical records Photocopy as requested / required Registration of new patients, computer data entry and medical records.

Deduction of patient from the practice and process the return of medical records to PCSE England. Process patients change of address computer data and medical records (have knowledge of Practice area).

Be able to cover all reception positions as necessary Process appointment requests for today and future appointments from patients by telephone and in person.

Deal with visits requests Other Tasks Clear rooms after surgeries Ensure building security - have thorough knowledge of doors/windows/alarm.

Make coffee/tea for doctors Any other tasks allocated by managers Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers.