HR Administrator X2 - Derby, United Kingdom - TotallyPLC

TotallyPLC

Verified Company

Derby, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role

The role of HR Administrator provides administrative support as part of the HR Shared Services team, enabling the team to provide an excellent HR administration service to businesses within the Totally plc group.

The role will contribute to the ongoing development of a paperless and on-line HR transactional service by advising and working with colleagues to ensure robust processes and systems are in place.

This role will proactively support the activities of the HR function by providing a comprehensive customer focused service, including administrative queries relating to recruitment, onboarding, training, employee data and information and other employee processes.

Your Day to Day

Deliver excellent customer service on a range of firstlevel queries and requirements relating to Recruitment, HR and Learning & OD, escalating where appropriate
Take ownership of shared inbox, ensuring request are processed and responded to in a timely manner and in line with company policies and processes
Produce and maintain accurate documents and records relating to HR, Recruitment and Learning & OD
Produce and maintain accurate documents and records relating to all aspects of the employee lifecycle
Produce and maintain accurate documents and records relating to all aspects of the contractor lifecycle
Conduct and record preemployment and compliance checks in line with company policy and relevant legislation
Administer meetings and events, including training sessions and conduct follow up actions as appropriate
Consistently support colleagues and collaborate within the team and HR to achieve results
Plan and organise own workload to meet agreed individual and team KPIs in line with company policy, values and standards
Take ownership of administrative problems through to resolution, escalating complex situations as appropriate
Support implementation of HR processes, changes/projects with the business as appropriate
Prepare reports and management information from HR data, as required
Undertake development activity to improve personal performance
Undertake other duties as assigned.

Qualification, Experience & Training

Strong analytical and numerical skills
English and maths to at least GSCE grade 4 or equivalent
Experience of dealing with customers
Experience of managing multiple queries and prioritising and escalating where appropriate

Reward & Benefits