Internal Communications Manager - City of London, United Kingdom - The Ardonagh Group

The Ardonagh Group
The Ardonagh Group
Verified Company
City of London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

The Internal Communications Manager will help develop and deliver the most effective content and channels strategy to deliver our communications campaigns to colleagues across The Ardonagh Group.


Working closely with the Head of Communications and Channels, Senior Communications and Channels Manager, Senior Corporate Communications Manager and Project Lead, the Internal Communications Manager will help shape and support the delivery of communicationscampaigns, events and culture initiatives in order to drive positive employee engagement and build the reputation of the Group and its segments.


This role will be tasked with bringing the communications team's editorial strategy to life through the creation of compelling content which reinforces the corporate narrative and builds audience engagement.

The Internal Communications Manager will workwith colleagues across the business to drive and develop content that is tailored appropriately to the target audiences and will act as an ambassador of our communications channels and advise on the best tactics for the delivery of campaigns as required.

Overall,you will evaluate the reach, efficiency, and effectiveness of channels in achieving strategic objectives.


You come with proven copywriting skills, knowledge of communications channels, social media and experience managing or being a key contributor of a company intranet.

You are able to turn business requirements into compelling and coherent communications activityas well as identifying and executing on untapped engagement opportunities you spot yourself.

Strong stakeholder engagement and educating skills are necessary across all levels, and you will be comfortable articulating channels and editorial strategy to colleagueswho may not be familiar with this.


Qualifications & Experience:


  • This role would suit a second/third job communications professional looking for a challenging role to further broaden their experience in a fastfaced, growing, multisite, multidisciplined organisation
  • Proven track record executing internal communications and employee engagement in complex, multisite, national business with a divisionalised structure, ideally within financial services
  • Superb communications skills written (e.g. news writing, speeches and presentations) and verbal (e.g. from 1:1 to audience briefings) effective across diverse audiences
  • Able to initiate, innovate and continuously improve, formulating ideas and activity from scratch on a range of projects and directing resource to execute efficiently
  • Confident in both planning and leading strategic initiatives and taking a handson approach to delivery with meticulous attention to detail especially in high pressure situations
  • Confident and comfortable with a fast pace of delivery; can manage multiple priorities at once and can deliver high quality solutions against a backdrop of ambiguity and changing priorities
  • Adaptable and proactive content creator and curator can confidently write across a range of topics, seek new angles and opportunities for storytelling, while also delivering concise and clear instructional content as required
  • Excellent understanding of internal communications and employee engagement theory with the ability to creatively turn ideas into compelling and relevant deliverables which deliver business impact and drive desired employee behaviour
  • Strong stakeholder management and relationship building skills at all organisational levels from frontline employee through to exec and board.
  • Confident and convincing, gives sound counsel and advice
  • Strong quality control skills exception proofing, writing, sign off and distribution skill with meticulous attention to detail especially in high pressure situations
  • Able to learn and quickly adopt new technical skills pertinent to role
  • Knowledge and understanding of channels management practices and techniques in a multidisciplined, geographically displaced organisation
  • Strong project management and organisational skills with the ability to manage and execute a large number of projects and tasks simultaneously
  • Strong knowledge of The Ardonagh Group and the wider industry highly advantageous
  • Experience providing advice and counsel to business stakeholders
  • Degree and/or professional qualifications relating to communications and marketing ideal

Person Specification:


  • Selfmotivated and selfsufficient can formulate and anticipate solutions to multiple scenarios without information or direction
  • Superb communications skills written (e.g. news writing, speeches and presentations, press releases) and verbal (e.g. from 1:1 to audience briefings) effective across diverse audiences
  • Sociable and amiable ability to develop relationships quickly both internally and externally and manage big personalities
  • Pragmatic and resilient ability to bounce back from changes in direction/requirements and negative feedback; able to assess and manage difficult relationships and high expectations
  • Able to initiate and innovate, formulating ideas for content and engagement activity from scratch on a range of projects on a daily basis
  • An excellent communicator with presence and the ability to influence and change and take ownership of a room
- "Can do" - problem solving, innovative, make it happen

  • Attention to detail, yet also with the organisational experience and maturity to see what is achievable within the bigger picture
  • Able to manage and seamlessly execute multiple priorities on a daily basis, hardworking, comfortable and flexible with ambiguity and changing priorities
  • Results and quality oriented, ability to work quickly with mínimal error
  • Articulate, precise and quick in thought and response.
  • Committed, delivery driven with high energy and resilience.
  • Integrity, with the highest personal standards
  • Understand internal and external stakeholders' needs.
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