External Relations Officer - Derby, United Kingdom - University of Derby

University of Derby

Verified Company

Derby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Internal applicants only
Job details:
Department

Marketing and Communications

Responsible to

Director of External Relations

Location

Kedleston Road, Derby Campus

Salary

£29,476 to £32,406 per annum (For exceptional performers, there is scope for further progression up to £37,267.00 per annum)

Closing date

Thursday 4 May 2023

Contract type

Permanent

Post type

Full-time

Reference

0111-23

About the role:

This is an exciting opportunity for a proactive, highly motivated individual with a high-level of relationship management skills to join the External Relations Team in the University of Derby.

Working closely with the wider department and academic colleagues, you will manage projects for the department ensuring the successful delivery of key marketing activities.

You will undertake research, analysis, and planning to support the delivery of core marketing activities. You will manage the external relations office and provide support to the director and wider team.

You should possess a sound understanding of the complexities of all areas of external relations and should be able to step in and take on project management and implementation across all areas of the team.

You will be skilled at writing copy, reports, and presentations, delivering events, and deputising for the senior leadership team. You will be expert at creating and sustaining long-term, robust relationships with key stakeholders across the University and externally.

Principal accountabilities:

Supporting Team and workload planning:

Working with SLT, lead the continued development of a customer/studentfocused, professional team culture working within External Relations, in conjunction with the identified strategic / operational priorities.
Develop, monitor, review and implement processes and procedures to ensure the provision of a high quality, flexible, ontime, onbudget service, maximising team efficiency and delivering innovative solutions where appropriate.

Project Management:

Handson management of the more complex medium and longterm administrative functions, including the implementation of change projects and the development of innovative, forwardlooking processes that contribute to the continuous improvement agenda.
Lead on strategic administration focussed projects, including background analysis and research, assessment of issues and how they may be mitigated; testing out potential solutions; presenting findings and recommendations to facilitate informed decisionmaking.
Develop project objectives and related timelines; appropriate resource plans and agreed budgets, detailed delivery plans and success factors, in consultation with project stakeholders and colleagues across External Relations.
Monitor project delivery and progress in line with agreed scope and plans and ensure that ongoing project actions and decisions are clearly recorded, communicated and completed, as appropriate.

Leadership Team High Level Support:

Act as a point of expertise on administrative and management processes, providing detailed specialised knowledge of the organisation, its aims and objectives, staffing responsibilities and operational structures
Provide advice and guidance to SLT on issues of key strategic importance, using influencing and judgement skills when recommending appropriate courses of action and timelines.
Support the local governance processes, and develop timelines to ensure that external and internal reporting and compliance requirements are met effectively.
Provide strategic support for SLT to achieve an effective and efficient service including design and implementation of innovative systems to increase effectiveness and financial efficiency.

Analysis and Reporting:

Scope, develop and maintain a repository for key management data, leading on to the development of a comprehensive management information resource.
Oversee office service standards, including the safe custody and maintenance of all relevant electronic and paper datasets, files and records.

Liaison and Communication:

Build and maintain effective internal and external relationships with key stakeholders, including senior management, Professional Services staff, academic staff and external visitors, contacts and stakeholders to provide specialist knowledge, advice and customerfocused service as a key point of contact for External Relations.
Manage local internal communications, contributing to: Intranet, digital signage and information sharing events; identifying and implementing improvements and interventions to improve their quality and effectiveness.
Work actively with colleagues from other Professional Services to help deliver a cohesive, integrated and complementary support service, taking opportunities to improve communications, deliver joinedup solutions and influence strategic decisionmaking;
Establish, maintain and utilise network contacts across the College and Professional