Repairs Administrator - Leicester, United Kingdom - PA Housing

PA Housing

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place.

A little bit about what we are looking for...

As a Repairs Administrator, you will provide admin support to internal and external customers as part of the Repairs Team.

You will also receive and respond to customer's maintenance related enquiries. This is a fast paced role, working in a busy Repairs Team.

We are happy to offer hybrid working with this role; You will be required to be in the office for around 2/3 days per week with the rest being from home, however please bear in mind we may need you to be in the office more within your probation and training.

It's important to us that you feel fully ready and confident in the role before working from home. Of course if you'd prefer to be in the office more, then that is completely fine with us too

Some of the key tasks and responsibilities include:

Administer CRM, Northgate and other databases in use by the organisation
Provide full administrative support to Handy person service
Assist and support the repairs advisors during busy times as required
Accurately and prudently administer a range of payments in line with complaints processes and financial regulations

To be successful in this role, we'd be looking for the following