Credit Controller - West Malling, United Kingdom - Connect2Staff
Description
We are currently recruiting for a Credit Controller on a 6 month contractDuties will include
Manual cash matching and unmatching based on rigorous investigations.
Batch and process all cheques received and ensure safe delivery to the bank on a regular basis.
Work as a team to process all cash receipts (BACS, cheques & credit card receipts)
Investigate and resolve all cash receipts where remittances are missing
Maximise debt recovery within terms
To maintain comprehensive audit trail of all communications
To ensure the recovery of debt is appropriate
Carry out regular account reviews for unallocated cash/credit notes
Identify accounts in financial difficulty and liaise with Credit Control Manager to take appropriate action to limit losses
Build strong customer relationships and excellent customer service.
Deal with a variety of customer queries to ensure that all enquiries are handled in a professional and timely manner.
Raise customer refund requests.Place overdue client accounts on hold where necessary
Experience required
Previous experience of working within Credit Control
Good IT skills, particularly Microsoft Office packages, including basic Excel skills
Good interpersonal & communication skills
Good attention to detail
Monday to Friday 9am-5pm
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