Communications Officer - London, United Kingdom - Action Tutoring

Action Tutoring
Action Tutoring
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The Communications Officer will work closely with the Communications and Media Manager to support stakeholder communications and engagement at Action Tutoring.

You will produce high-quality written and visual content for use across a range of our channels to engage new and existing audience members (tutors, funders, schools and partners) with Action Tutoring's work.


Closing date:
Monday 20th November 2023


Interviews:
Monday 27th November 2023


Start date:
ideally December 2023


Specific responsibilities:


  • Use engagement data from Campaign Monitor, Google Analytics and Salesforce to inform and improve the content you produce.
  • Support the Communications and Media Manager to shape and build our brand, ensuring its positioning remains relevant to our audiences and is supporting the goals of the charity. Support your MarComms colleagues and wider teams to use the brand well, shaping and refining tools and guidance as appropriate.
  • Build Action Tutoring's bank of engaging film and photography for use across all our channels, ensuring content is engaging and in line with Action Tutoring's brand and style.
  • Support your Communications colleagues to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
  • Support as one of the charity's proofreaders, reviewing content produced by the team for errors and inconsistencies, supporting others in the team to replicate the Action Tutoring style.
  • Any other duties deemed reasonable by the Chief Executive Officer.

Person specification

Qualifications criteria:


  • Right to work in the UK

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

  • Able to work independently and use initiative in different situations.
  • Able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves regular communication with volunteer tutors and you will need to be able to adapt your communication style to different audiences and uphold Action Tutoring's high standards of professionalism in all interactions.
  • Able to think creatively when producing content tailored to different audiences, replicating the Action Tutoring style.
  • High attention to detail, to produce accurate communications, manage mailing lists and proofread content effectively.
  • Confident using new technology, different digital tools and software.
  • Able to meet deadlines and undertake administration to a high standard, using data where appropriate to identify key areas of need to prioritise and adapt approach.
  • Enthusiastic and open to new ideas. Action Tutoring is a young organisation and values the creative input of all staff members to innovate and drive improvements.
  • Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
  • Detailed and organised, able to plan and manage your workload.
  • Efficient and able to work under pressure when required, able to multitask and juggle a varied workload.
  • Committed to equality, diversity and inclusion.
  • Committed to the mission and values of Action Tutoring.
  • Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

  • Experience of working with volunteers.
  • Analytical and data management skills.
  • Communications and proofreading experience.
  • Experience using databases and ecommunication tools.
  • Experience of design software such as Canva or Adobe Suite.
  • Experience of film production.
  • Able to think creatively and generate content to effectively convey messages.

Job Types:
Permanent, Full-time


Salary:
£24,500.00-£26,705.00 per year


Benefits:


  • Company events
  • Company pension
  • Flexitime
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday

Work Location:
Hybrid remote in London
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