Guest Services Agent - London, United Kingdom - 1 Hotel Mayfair

1 Hotel Mayfair
1 Hotel Mayfair
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Overview:

Grow with us
:


The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests.

They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self.

We're current searching for warm, welcoming, articulate

Guest Services Agents (Day & Night) to ensure that every guest's experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat.


Qualifications:

About you
:


  • Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
  • Ability to speak a secondary language is a plus.
  • Experience in guest or customer service, a team player, hard worker, multitasker and detail oriented.
  • Is flexible and willing to meet the demands of a 24hour operation.

About us


Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being.

As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:


  • Designed by Nature work environment
  • Retirement Planning
  • Paid Personal Days
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)


  • SH University

  • Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program
  • Earn rewards and pay it forward, while doing all the good you can
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