Administrative Assistant - Northwood, United Kingdom - East and North Hertfordshire NHS Trust

East and North Hertfordshire NHS Trust
East and North Hertfordshire NHS Trust
Verified Company
Northwood, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are recruiting for a Administration Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.


If you're looking for a fast-paced, varied role and enjoy a customer-care type position, this will be an exciting job for you.

We have two posts available, working up to 37.5 hours per week, Monday to Friday.


The successful applicant will be a proactive team member who can demonstrate the ability to effectively organise and priorities skills to contribute to the smooth operation of the contact centre which will better our patients experience.

Due to the nature of the role, the successful applicant must have strong communication skills of empathy, sensitivity, and confidentiality.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond


You will be the first point of contact for patients, general public and healthcare professionals who contact Mount Vernon Cancer Centre by phone.


At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care.

Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.


We run the following hospitals:


  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood


We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.

We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees.

Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests.

Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen

ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role
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