Sales Administrator - Ellesmere Port, United Kingdom - NMS Recruit Limited
Description
A fabulous opportunity has arisen for a Sales Administrator to join this leading business based in Ellesmere Port supporting customers across England and Scotland.
Working in a small team environment you will manage the full 360 order process from intial contact to final collection of the goodDuties will also include:
- Provision of customer support activities such as invoice raising and credit control
- Engaging with customers to build and preserve trusting relationships
- Proactive resolution of customer issues relating to deliveries, product supply and payment issues
- Recording and gathering information in relation to customer complaints ensuring all information is correctly logged
- Monitoring of remote stock management systems
- Administration of customer Pricing and forecasting of volumes and weekend working
- Collation, analysis and presentation of sales data as required to fully support the sales function
- Working with the sales, operations, logistics, finance and other teams as the "hub" for customer information
- Week 7am3pm (Monday-Friday)
- Week 9am5pm (Monday-Friday)
- Week am 5pm (Monday-Friday)
- Previous experience of working in a customer focused sales support role
- You will be able to build relationships both externally with customers and internally with the sales team and other departments.
- You will be able to demonstrate an ability to think on your feet, make decisions based on available data and work within a busy order capture environment.
- You will be required to work closely with the Sales Team sharing information to enhance the sales process.
- You will be proactive and be able to work independently but also as part of a team
- You will have experience of working with computerbased general business systems, Oracle JD Edwards.
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