Patient Experience Team Administrator - Kirkcaldy, United Kingdom - NHS Scotland

NHS Scotland

Verified Company

Kirkcaldy, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen for a well organised and positive individual to join our busy Patient Experience Team. The Patient Experience Team provide a person-centred approach to responding to all types of patient feedback, including complaints.

The Patient Experience Administrator has a key role in ensuring that all patient feedback is dealt with effectively, efficiently and with care and compassion.

We are looking for an individual who can demonstrate experience of working in a administrative capacity with excellent communication skills, ability to process complex information and who has experience of liaising with the public and a wide range of staff.

Working knowledge of the DATIX system would be advantageous.

Please note the salary for this post is pro rata to part time hours.

Applications on a secondment basis will be considered providing you have prior agreement from your current line manager.
For informal enquiries please contact Mrs Elizabeth Gray, Experience Team Lead on