Team Leader - Glasgow, United Kingdom - Keane Premier Support Services South Lanarkshire

Keane Premier Support Services South Lanarkshire
Keane Premier Support Services South Lanarkshire
Verified Company
Glasgow, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Job Ref:
KEA1110


Branch:
Keane Premier Support Services South Lanarkshire


Location:
Keane Premier Support Services South Lanarkshire, Glasgow


Salary/Benefits:
Competitive Salary


Contract type:
Permanent


Hours:
Full Time


Shift pattern:
Mon - Fri 9am - 5pm


Hours per week:37.5


Posted date:07/05/2024


Closing date:09/06/2024

No two days are the same when working with Keane Premier Support Services.

We are looking for a confident and responsible Team Leader, who will be overseeing the delivery of our quality service.

This if predominantly office-based role, with normal working hours Monday to Friday 9am to 5pm. There will be a requirement for some flexibility and support cover.


Main responsibilities:


  • To effectively and efficiently manage teams of staff providing support to a designated group of service users and staff.
  • To develop and review personalised, outcome focussed support plans for service users, and to ensure the teams are adhering to those support plans within the context of the Health Social Care standards and Company policy and procedures.
  • Ensure that all support staff within the teams are working towards outcomes identified within service user's support plans.
  • You will encourage participation and partnership between staff, service users, carers, and stakeholders.
  • You will formulate risk assessments and ensure staff within the teams understand and adhere to any risk management strategies in place.
  • You will keep accurate, up to date written records and ensure support staff do the same as per guidelines and company policy.
  • You will ensure that there are adequate, appropriate, and efficient levels of staffing by overseeing staff rotas and annual leave allocation.
  • As a positive role model for staff, you will encourage positive, respectful relationships within the teams including, participation and monitoring of the work information communication channels.
  • Working with senior team to maintain build new runs/service allocation (availability permitting).
  • Ensure that service hours are optimised by liaising with Health and Social Care Partnership daily, ensuring availability is sourced when vacancies arise.
  • Liaising with social work, health, and other agencies families/clients
  • Attending and participating in social work meetings and Adult Support and Protection Case Conferences re: vulnerable clients.
  • Participating in recruitment and selection process.
  • Completing regulatory notifications for accidents/incidents and other key changes within the service.
  • Report any accidents/incidents, concerns/complaints, and other key changes, to the Service Manager without delay.

Organisational Responsibilities:


  • To always work within the Health and Social Care standards and Scottish Social Services Council (SSSC) codes of practice.
  • You will be responsible for your own personal development plan, including personal training and development objectives identified in your annual appraisal.
  • You must seek and accept advice from your line manager when required, and be clear on the scope of your practice, competency, and accountability.
  • You will be proactive in gaining feedback and participation from service users, carers, staff, and stakeholders to assist in service development planning.
  • You will adhere to all company policies and procedures.

Qualifications:


  • Completion or working towards SVQ level 2/3/
  • Registration with SSSC.

Skills and Experience:


  • Previous experience in a supervisory position would be beneficial
  • Previous experience working within a support team.
  • Good written and verbal communication skills.
  • Ability to lead and supervise teams of support staff.
  • Good time management skills.
  • An understanding of the personalised support planning approach.
  • Is an honest, empathetic, reliable individual with a professional attitude.
  • Adhere to company policy and procedures.
  • Work within the Codes of Practice and Health and Social Care Standards.

What do we offer you in return for your motivation and outstanding work?

  • Wage stream access a portion of your wages before pay day.
  • Access to a company vehicle whilst on shift (if required).
  • 28 days pro rata holidays.
  • Flexible working patterns to promote worklife balance.
  • Support to reach SVQ qualifications.
  • Training and development opportunities.
  • High street discounts through Blue Light Card.
  • Vivup Employee Benefits Programme. Including cycle to work scheme, discounted gym memberships, free counselling services, savings on food and drink, leisure activities, shopping and much more

It's More Than a Job:


Our team is our greatest asset, and we work hard to give each member of our amazing staff the opportunity to grow within their role.

We constantly give the chance to upskill and develop our employees through extensive training programmes, and because of this focus on the future, we don't require prior experience in several key roles.

All w
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