Voids & Lettings Admin - London, United Kingdom - Tate

Tate
Tate
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Voids & Lettings Admin

£14 per hour

On-going temporary

Hybrid

Location - Colindale/Edgware

Main Responsibilities

  • To provide a comprehensive and customerfocused services to our customers and landlords.
  • To contribute to service area objectives in providing and letting good standard of accommodation to tenants and landlords
  • To work in partnership with the company's contractors to ensure that repairs to the void properties meet the company's lettings standard.
  • To raise orders using the company's internal IT services in line with financial regulations.
  • To liaise and monitor progress of all repairs to the company's void properties through its DLO and partnering contractors.
  • To ensure that properties available to the company, are let efficiently and in accordance with the Council's allocations scheme.
  • Capture and maintain accurate case notes and accurate information on databases.
  • To contribute to the validation and quality check of data inputted in our IT systems and support the management team in the reporting of voids data.
  • To detect and report any incidents of suspected fraud to the relevant senior officer and to liaise with other departments such as the councils Corporate Anti-Fraud Team (CAFT), Housing Benefit, Internal Audit and Legal
  • To report incidents of suspected abuse or neglect of children or vulnerable adults to the councils Social Services
  • To follow safeguarding procedures and policies to ensure vulnerable children and adults with housing difficulties receive the right services at the right time.
  • The company reserves the right to alter the contents of this job description to reflect changes to the job or services provided, without altering the general character or level of responsibility.
  • Homes by routinely providing colleagues with feedback about weaknesses in the systems and ideas for improvement.
  • Perform duties in a flexible, helpful, proactive, and positive manner and contribute towards the general development of the team and service.
  • To implement and keep abreast of changes to relevant legislation and communicate this in an understandable manner to customers.

Person Specification

  • Access to a means of transportation to enable efficient inspection of properties within and outside the borough.
  • Advanced Skills in the use of Outlook, Excel, Word, and PowerPoint
  • Analytical and innovative thinking
  • Strong numeracy and research skills
Tate is acting as an Employment Business in relation to this vacancy.
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