Aftersales Coordinator - Swadlincote, United Kingdom - Glued

Glued

Verified Company

Swadlincote, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role:
Aftersales Coordinator

Salary:
£25-£29k

Hours: 37.5 per week Monday to Thursday, Friday

Location:
Swadlincote

Sector Manufacturing

Status:
Maternity Cover

Your mission if you choose to accept it An exciting opportunity has risen for an After Sales Coordinator to work within the Logistic Department.

Reporting to a fab Logistics Manager, you will be responsible for coordinating projects and repair jobs from sold order to planning.

Key Responsibilities:

Coordination of new overhaul projects according to the overhaul process
Sharepoint Milestone
Coordinate repairs that are linked to overhaul works
Be responsible for update Customer Internet Portals, for projects needed
Coordination of repair jobs according to the repair process
Plan and update Customer Orders according to updated deliver schedules
Take care of action messages for all servicerelated items
Replan the CO and tell Tactical Purchase if something needs to be corrected in Distribution Order /Purchase Orders and correct Work Orders.
Send revised order confirmation to the customer
Send order confirmations to customer or After salesperson
Make sure the CO is sent on time
Make sure safety stocks for AS, Overhaul, Repair and Spare parts are maintained
Inform and suggest updates to responsible process owner within the Global Organization for changes of Overhaul

- and Repair processes and instructions when needed

Continuously work with improvement and deviations handling
Be an expert in projects concerning overhaul logistics and repair issues
Plan DO materials inwards for spares, repairs & overhauls from other subsidiaries and DO materials outwards to other clients subsidiaries
Fix weekly production plan, with hand over to operations, and follow this through on daily basis to check for any anomalies throughout the week, relaying to sales and if delays, reschedule production plan
Release pick sheets for weekly fixed plan to stores
Look in future 26 weeks forecast, check capacity vs load and relay any problems foreseen
Perform any other duties that may be required
Planning, inventory management experience
Previous experience in manufacturing would be ideal
Team player
Professional and Positive 'Can do' attitude
Effective communication written and verbal Internal