Sales Coordinator - London, United Kingdom - The Ascott Limited UK - Corporate Office
Description
The Ascott Limited is the largest international serviced residence owner and operator in the world based in Singapore.Part of the European portfolio, the United Kingdom and Germany, operate 9 Citadines properties and a four star deluxe Hotel.
Our Sales Administration team are responsible for supporting our sales team sell across all our properties.We are seeking two courteous and highly professional Sales Coordinators to become part of the Sales Administration team based at our London Corporate Office (Barbican).
Being a Sales Coordinator entails:
- Administrative support to the Sales Executive working towards the business' revenue objectives
- Responding to all written and verbal queries in an efficient and effective manner
- Demonstrating comprehensive knowledge of the product (hotels, facilities, and the local area) while constantly seeking the
- Ensuring full and complete records in the corresponding systems (RMS)
- Following up on booking requests, no shows and cancellations in accordance with the Company's terms of business
- Being proactive in the learning and development of administrative tasks, procedures, processes and standards and ensure
- Supports the Sales team through targeted avenues to attract potential new clients
- Fluent English, verbal and written skills
- Experience with RMS is desirable
- Previous experience in the customer service sector
- Proficient level of IT systems
About Us
The Ascott Limited is the largest international serviced residence owner and operator based in Singapore.
Operating three award-winning brands Ascott, Citadines and Somerset represented in key cities of Asia Pacific, Europe, the Americas and the Gulf region.
With our vast growth and ambitious plan to reach 80,000 residences in our portfolio by 2020, we are always looking for committed individuals.
If you are passionate about a career in hospitality that offers alternative lodging facilities to the conventional hotel concept, we look forward to hearing from you.
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