Warranty Administrator - Bridgend, United Kingdom - A & M GROUP
3 weeks ago
Description
A & M Group are a family run multi-franchise group. Since we started in 1986 we have grown to become a well known dealer in agricultural and construction equipment.
Due to continued success and expansion, we are looking to employ a Warranty Administrator who will be based at our busy Bridgend head office.
The Role / Requirements of this Administrator:
- Managing the warranty jobs being carried out by our technicians
- Warranty processing via our manufacturer's online systems
- Dealing with warranty issues between customers and manufacturer's
- Managing both our existing and new warranty accounts
- Liaising with existing managers to ensure the smooth flow of work through the workshop
- Assigning jobs to our technicians at our depot
- Assisting our current service administrator with day to day running of the service department
You'll have an outgoing and friendly personality, excellent communication skills, be highly motivated and target driven whilst being organised and have a great eye for detail, as well as being committed and reliable.
Benefits:
- A great career and working atmosphere
- Varied role
- Automatic Workplace pension scheme
- Training provided
- Working within a friendly team
- Good basic salary
Experience:
- You will need to have a strong background as an engineer working on machinery, whether that is in agriculture, construction or out of the industry completely
- You will need to have good IT skills to be able to submit and process warranty claims etc.
- Ideally if you have experience in warranty or service administration then this would also be beneficial
Your personality is key to ensure you have a fantastic career within this organisation as well as utilising great customer service and communication skills.
Job type:
Full time
Licence:
Full UK Driving Licence (required)
Salary Competitive / Negotiable (Depending on experience)
Salary:
£23,000.00-£27,000.00 per year
Benefits:
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
One location
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