Parts and Service Administrator - Bellshill, United Kingdom - NRG Riverside
Description
Location:
Bellshill
Hours:40 hours a week
Salary:
£27,000 plus Depot Performance Bonus up to £1,500
- Create orders for customers and arrange delivery by courier or internally
- Record all sales / transactions that occur
- Confirm that parts supplied match with the advice note
- Assist in keeping parts dept. and counters clean and orderly
- Treat customers and employees in a courteous manner and maintain a positive relationship
- Upload parts used by internal workshop staff onto RAMS system
- Check availability of parts from stock and update stock system on computer
- Order parts from suppliers to keep stock levels correct
- Frequently required to carry out manual handling duties
- Basic computer skills required
- Ability to listen to customers and discuss their needs.
- Assist in the receiving and collection of vehicles for repair to include, completion of booking in & out process
- PC Skills are beneficial
- Basic Windows and Microsoft Office Packages.
- Excellent telephone manner
- Ability to build professional relationships with Customers
- A sense of urgency able to prioritise and meet deadlines.
- Multitasking and organisational skills.
- Strong attention to detail.
- Ability to work well in a team and also work off own initiative.
As a key member of our team you will support the ordering process and ensure all administration is completed in a timely manner.
Specialist training will be provided, where needed, to develop your existing skills to support our specialist assets.Our business has exciting opportunities for you to develop We maintain the largest electric HGV fleet in the country, and you will be given the opportunity to learn the skills needed to support this growing technology.
In addition to a generous salary, you will also receive these benefits**:
- 33 Days annual leave (inclusive of statutory).
- Salary Sacrifice pension.
- Employee Assistance Program.
- OnDemand GP and face to face counselling sessions.
- Online health advice portal.
- Retail, leisure and Holiday discounts.
- Dedicated training and development to support your career with our business.
- Recommend a friend bonus.
- Death in Service (available from day one of employment).
- Wellbeing programme.
- Free onsite parking.
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