C&h Space Planning Lead - London, United Kingdom - Marks & Spencer

Tom O´Connor

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Tom O´Connor

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Description

From Merchandising and Marketing - Product Development and Design, through to Supply Chain and Space Planning - our mission is to bring stylish wardrobe, home and beauty essentials to our customers via an easy, inspiring shopping experience online and in store that will delight them every time.


As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us on our journey.

We are looking for a
C&H Space Planning Lead to join our team Could it be you?


You will be accountable for all business unit (product category) interactions and responsible for the development and delivery of the BU Space strategies.

From then, defining and developing plans that deliver their ambitions into stores, optimising space/stock, profitability, and in-store experience.

You should have a strong knowledge of (C&H) merchandise and planning, processes, and systems as well as a strong understanding of retail space planning principles.


We are looking for someone with passion to drive the space agenda forward, establishing and maintaining strong relationships and leading an effective and driven team.

You will be joining an enthusiastic, driven, and commercial team, who through transformation, are exploring new opportunities to optimise space and sales, deliver the ambitions of the C&H 5YP and driving positive change across the business.

Job purpose

Overall accountability on behalf of the Head of Space, for the development and delivery of the BU Space strategy. Translation into seasonal & phased plans to optimise the use of space & stock. Maximise profitability and in-store experience, driving YoY BU growth and reducing working capital, aligned to the C&H Space Strategy and Transformation

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Working with the Business Unit Leadership Team to develop a Space Blueprint and Transformation Programme, that delivers the most profitable BU space and assortment and demonstrate to customers our focus on style, across formats and grades

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From this strategy, develop a YoY programme of change aligned to the buying 3YP and associated critical path

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Owns the development and delivery of the category grading structures to deliver on our OBW ambitions (aligned to the E2E) and clear propositional differences in place

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Owns input into the format strategy, interfacing with the macro-space team to ensure that, no matter the size, the M&S proposition comes to life

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Use space insight and analytics, along with customer, store, catchment, competitor, and merchandising MI to optimise estate and grade performance, space and assortment plans for future seasons

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Seeks out new opportunities to transform performance, grow key categories or transform the online/store end-to-end customer experience

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Use productivity metrics to drive the performance of stores and graded space and utilises test and learn opportunities to demonstrate benefit. Develop close working relationships with Supply Chain to ensure alignment of plan to send stock and optimisation of space

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Own and deliver the Space Transformation plan for the BU

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Build close links between the teams in the C&H Business Units, VM, Property and Supply Chain to influence and drive change

Key accountabilities and measures

  • Lead the C&H BU Space Planning Team
  • Lead and develop the BU Space Team to continually their technical capabilities, improve ways of working, processes and approach to our deliverables
  • Deliver cataloguing grading framework by BU, manageable and flexible enough to drive the product assortment requirements profitably, underpinned by OBW
  • Ensure alignment between C&H space and BU T-Dept strategies to deliver on the market share growth opportunity
  • Lead the development and tracking of the endtoend critical path for BU Space Planning, identify and deliver on improvements to process and ensure readiness for the deployment of o
  • Support the E2E Transformation, ensuing relevant inputs to design process, as well as aligning WOW ahead of rollout
  • Think 'omnifirst' in all development, driving the benefit of catchment sales, seeking to ensure projects harmonise both channels. Utilise contribution curve customer and catchment insight to make informed decisions regarding the optimisation of space
  • Work with the BU Template Planners to understand excess space, densities and opportunities by season to drive sales and optimise performance
  • Work with the BU Departmental teams to seasonally plan grading structures by phase, together with department space, ranging and volume planning at Store Display Group level
  • Ownership of translation of BU department option plans into Store Display Group (SDGs) at grade level
  • Work with Supply Chain to ensure volumes sent to stores are aligned to the plan
  • Work with Store

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