Service Operations Associate - Sheffield, United Kingdom - SC1 Recruitment Ltd

SC1 Recruitment Ltd
SC1 Recruitment Ltd
Verified Company
Sheffield, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
SC1 Recruitment are looking for an experienced, reliable and hard-working Service Operations Associate to join our clients expanding team.

Our client is a family owned successful business based in Sheffield, which offers a fast-paced, team oriented work environment.

The successful Service Operations Associate will need to possess excellent interpersonal skills, and have a passion for customer service. You should also be a team player, and be highly organised and efficient with high attention to detail.


Duties and Responsibilities:

  • Act as the first point of contact for customers and drivers
  • Resolve issues in an efficient and friendly manner
  • Identify customer needs and provide reliable solutions
  • Provide excellent customer service at all times
  • Liaise with other departments as necessary
  • Stay up to date with current services, route plans and processes
  • Maintain accurate records, PO's and proof of deliveries (POD's)
  • Complete all administrative tasks efficiently and accurately

Skills and Experience:

  • Experience of working in a fastpaced service administration role is essential
  • Relevant experience in a logistics, transport, waste management or service based administration role is advantageous
  • Ability to multitask
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Ability to work under pressure and to tight deadlines
  • Well organised with high attention to detail

Benefits:


  • Salary £26k


  • Monday

  • Friday, 40 hours per week on a rota basis (6am3pm, 7am4pm, 8am5pm)
  • 22 holidays + bank holidays
  • 1/2 day off for your birthday
  • Parking available
  • Easily accessible by public transport

Job Types:
Full-time, Permanent


Salary:
£26,000.00 per year


Schedule:


  • Monday
to Friday


Experience:

- service administration: 1 year (preferred)
- data entry: 1 year (preferred)


Work Location:
In person


Reference ID:
SL38_183655_110324
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