Practice Transition Coordinator - London, United Kingdom - Cleveland Clinic London

Cleveland Clinic London

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare._

We believe that every life deserves world class healthcare._

Job Summary

Salary:
Competitive (Depending on Experience)

Hours: 37.5 hours per week (Hybrid)

Location: 40 Grosvenor Place, London, SW1X 7AW

Contract:
Full-Time & Permanent

What are we looking for?

Cleveland Clinic London are looking to recruit a Practice Transition Coordinator to join our team.

This is a full-time role with the following shift patterns: Monday - Friday, 09:00-17:00, onsite and remote working involved.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians.

Our Mission, 'Caring for life, researching for health, and educating those who serve', assures our unwavering commitment to professional development.

The Practice Transition Coordinator will perform a variety of duties to support consultants with the efficient and seamless transition of patients across to Cleveland Clinic London and will be responsible for the coordination of patient appointments and activity relating to the patient visit such as liaising with patients, scheduling appointments, investigations and dealing with all related correspondence.

The role will also require effective and sensitive communication with patients to provide a world class service and patient experience.

In addition, the Practice Transition Coordinator will have excellent communication skills and be able to engage with other clinicians, general practitioners, and patients in order to build and relationships and the practice.

Over time it is anticipated that the role will evolve to include general operational/service management responsibilities within the respective Institutes.

What will your duties include?- To act as point of contact for patients, consultants, and referrers for the Institute.

To organise and manage the smooth transition of existing patients under the care of named consultants across to the Cleveland Clinic London from their previous practice.- To facilitate and organise the effective transfer of all patient documentation records such as patient care records, medical notes, correspondence and letters between consultants, clinicians, and patients.- Serve as the primary lead for training other CCL caregivers on scheduling cardiac testing, procedures, and outpatient appointments. Other duties assigned.

What we need from you?- Medical terminology qualification (AMSPAR) is desirable.- Extensive experience in the field of a practice manager or senior medical secretary is essential.- Experience working in a private healthcare setting is essential.- Experience of using Electronic Medical Records Systems is essential.- Experience of private practice management software is desirable.

What can we offer you?

As a private hospital with no shareholders, we reinvest profits back into our organisation.

This means we can offer tailored support and development for caregivers, alongside benefits such as:

25 days annual leave (plus bank holidays).
Auto-Enrolment of 5% pension
Cleveland Clinic contributes 10% through Salary Exchange.
Life Assurance, Private Medical & Dental Insurance and Eye Care contributions.
Discounted gym facilities.
24/7 Holistic Employee Assistance Programme.

Who we are?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations.

We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our "Patients First" philosophy is at the heart of everything that we do.

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Disclosure and Barring Service (DBS) Check

"Let's deliver World Class care together"

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity._