Internal Communications and Engagement Co-ordinator - Sunderland, United Kingdom - Uni4Talent

Uni4Talent

Verified Company

Sunderland, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Full Time

Sunderland

The Organisation:
University of Sunderland

Reports to:
Internal Engagement Officer

Responsible For:
Assisting with delivery of internal engagement campaigns and projects

Faculty/Service:
External Relations

Location:
Sunderland Campus

Fixed Term: 12 months

Main Purpose of Role:

Working with the internal Engagement Officer and other members of the Media, Communications and Events team, to deliver internal communications to students and staff, increase engagement and support the delivery of the University's strategic plan and vision.

The post-holder will need to have excellent writing and storytelling skills, innovative thinking and be digitally and technically savvy.

The post holder will also need to be able to advise at a senior level as this role involves close working with the Vice-Chancellor, Executive team and senior leaders across the University.

Key Responsibilities and Accountabilities:

To work with the Head of Communications, Internal Engagement officer and other members of the Media, Communications and Events team to deliver internal communications strategic and campaigns to University staff and current students.
To work with the Executive team (particularly the COO), deans and key departments (including Student Journey, Estates and Facilities, Student Journey and the Students Union) to produce timely and effective communications on all corporate projects and activity including organizationalwide messages, performance and organizational change.
Support the Internal Communications Officer in the management and coordination of all internal communication platforms for staff and students including two intranet sites (US Online and About US); digital screens around campus; weekly newsletters; posters and other signage across campus.
Identify newsworthy content for multiple channels that increases engagement and supports business objectives ensuring content is of high quality and in the style and tone best suited to effectively reach the relevant audience.
Take responsibility for website content management systems and CRM systems, ensuring digital skills are kept up to date, in line with emerging technologies, and that new platforms and approaches are used appropriately.
Work creatively to increase internal engagement, including supporting the Internal Engagement Officer to trial new platforms and technologies.
Act as a point of entry into the internal communications team, monitoring the shared inbox and highlighting / escalating queries within the wider team as appropriate.
Use evaluation metrics to track input and reach of strategies and content.
Deputise for Internal Engagement Officer as required.
Support other projects across the wider team for example the delivery of corporate events or producing content for external audiences.

Special Circumstances:

May be required to work unsocial hours when required.

Essential

Qualifications and Professional Memberships:

Qualified to degree level and / or proven and relevant experience of working in the news media or internal communications

Knowledge and Experience:

Experience of successfully working on strategic internal communications and / or media relations
Good knowledge of news and current affairs
High level of media literacy including online content management, social media and evaluation tools
Project management skills
Experience of building relationships with a variety of stakeholders and partners
Understanding of strategic campaign models and experience and/or understanding of using insight and evaluation to achieve outcomes
Ability to work effectively independently and as a supportive member of a busy team
Attention to detail and the ability to manage and prioritise multiple projects
Energy, enthusiasm and resilience to pressure
Resourceful and flexible approach
Ability to work to deadlines

Desirable

Qualifications and Professional Memberships:

Educated to Degree level or equivalent
Relevant journalism or communications qualification

To Apply:

Please submit a comprehensive CV and Covering Letter within one document, ensuring to include the reference number UNI4/JC/526

Please ensure you give a detailed account of your skills and experience and how you meet the stated criteria of the position.

Job Features:

Job Category

Fixed Term- Job Reference
UNI4/JC/526- Salary
£27,098 - £33,229 in annual increments- Hours
37 hours per week- Application closing date
Midnight Sunday 5th January 2023