Medical Receptionist - Blackpool, United Kingdom - Highfield Surgery

Tom O´Connor

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Tom O´Connor

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Description

We are looking to hire one part time Medical Receptionist to join our busy reception team.

Hours are not negotiable due to gaps in our team that need to be filled
Monday 12pm - 6.30pm (30 minute lunch)

Tuesday 7.45am - 2pm

Wednesday 8am - 2pm

Thursday 12pm -6.30pm (30 minute lunch)


Total hours: 25.15 hours a week
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The following are the core responsibilities of the receptionist.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels
:
_

  • Maintaining and monitoring the practice appointment system
  • Process personal, telephone and erequests for appointments
  • Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
  • Signpost patients to the correct service
  • Initiating contact with and responding to, requests from patients, team members and external agencies
  • Photocopy documentation as required
  • Input data into the patient's healthcare records as necessary
  • Manage all queries as necessary in an efficient manner
  • Maintain a clean, tidy, effective working area at all times
  • Monitor and maintain the reception area and notice boards
  • Support all clinical staff with general tasks as requested

Secondary responsibilities
In addition to the primary responsibilities, the medical receptionist may be requested to:

  • Partake in audit as directed by the audit lead
  • Support administrative staff, providing cover during staff absences
  • Scanning of patient related documentation and attaching scanned documents to patient's healthcare records
  • Complete opening and closing procedures in accordance with the duty rota

Job Type:
Part-time


Salary:
From £10.94 per hour


Benefits:


  • Bereavement leave
  • Company events
  • Company pension
  • Onsite parking
  • Private medical insurance
  • Sick pay
  • Transport links

Schedule:

  • Monday to Friday

Application question(s):

  • Can you detail what IT experience you have and what programs you have used

Experience:


  • Receptionist: 2 years (required)

Work Location:
In person

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