Associate Banker - Exeter, United Kingdom - Barclays

Barclays

Verified Company

Exeter, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Associate Banker

Exeter

As a Barclays Associate Banker, you'll be assisting and contributing to the growth of one or more relationship managed portfolios across UK Corporate Banking.

Closely working with one or more Bankers and/or Associate Bankers to delight customers and maximise overall satisfaction & advocacy. Proactive use of broader client/colleague support functions to enable our journey to become the 'go-to' bank.

You will develop a solid foundation in Corporate Banking knowledge, skills and forms a key step in the career path to becoming a Corporate Banker.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us.

We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

Working Flexibly

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in.

Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?:

Supporting Banker(s) to proactively develop and maintain new and existing client relationships
Improving and maintaining Client Satisfaction scores by providing exceptional service by deepening your knowledge with clients and their needs
Developing a working knowledge of key Corporate Banking products applicable to your segment
Leading active client meeting preparation and attend meetings with Banker(s) where appropriate
Ensuring servicing activity is directed towards the appropriate contact point and educate clients to use the correct servicing channels
Managing portfolio contact strategy, including input into Client Account Plans
Undertaking timely Client Service Reviews and maintain accurate client records in Salesforce
Taking ownership in the handling of client complaints and ensure conformance with regulatory complaints policy

What we're looking for:

Track record of delivering results through building relationships
Solid customer relationships & internal network relationships
Experience in client service & communication
Planning and organisational skills

Skills that will help you in the role:

Awareness of business/personal customer solutions
Be qualified or working towards Professional Study Qualifications eg IFS
Knowledge of Lending related activity
Significant Knowledge of Corporate Banking and role of segments within this

Where will you be working?

In the heart of Exeter, situated on main High Street, the Corporate office is located on the top floor of the site above Exeter branch.

The building also houses Retail Banking, Business Banking, Premier Banking and Mortgage Advisors. It's a vibrant environment that welcomes customers from the local area to really help them in their banking journey."

LI-Hybrid