Compliance Officer - Belfast, United Kingdom - Connected Health
Description
Compliance Officer
Connected Health is currently seeking a full time Compliance Officer to assist the Compliance team with the day to day running of the business.
Our business is transforming the way Homecare is delivered across the UK and Ireland and we understand that the people we employ are central to the transformation of the sector.
At Connected Health our mission is relentless - to attract, recruit and develop the best homecare team in the world.
Job Requirements- Adverse Incident
- Reviewing and sending Adverse Incident reports to the relevant Trusts, working alongside Area Mangers to complete in a timely manner.
- Be efficient in responding to formal complaints from the trusts.
- Assisting in reports for Safeguarding.
- Working closely with monitoring officer
- Ensuring internal investigations are completed accurately.
- Ensuring staff have completed re training where necessary.
- Liaising with senior lead compliance officer/manager to ensure high standards of care are provided.
- Working alongside Compliance Team to ensure monthly and quarterly reports are completed for senior management and trusts.
- Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, SharePoint etc. to produce correspondence, documents, maintain records, spreadsheets, and databases.
- Quarterly Internal Audits to be completed for upcoming inspections.
- Dealing with client/NOK complaints.
- Communicating and building a good repour with external bodies ie RQIA, NISSC,APGT and Social Workers.
Essential skills
- Knowledge of domiciliary care desirable
- Experience of working within a compliance team highly desirable
- Willing to under go safeguarding training
- IT skills essential
- Strong skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office and data management software.
- Detailoriented with strong analytical and problemsolving skills.
- Ability to multitask.
- Ability to work to deadlines.
- Works well under pressure.
- Good time management
- Ability to use own initiative
- Work well within a team
Essential Criteria
6 months previous care experience
Proficiency in Microsoft Office and data management software
NISV
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