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  • Customer Program Director - London - Amazon

    Amazon
    Amazon London

    1 month ago

    Amazon background
    Description

    About the Role

    We are seeking an experienced leader to join our Strategy & Integration team in the EU Customer Expansions space. As a Senior Programme Manager, you will be responsible for translating the long-term vision for Amazon Shipping and Product requirements into operational program plans that help the EU business target new customers and new business enablement.

    Key Responsibilities

    • Improve key operational metrics by building new processes and partnerships with the Business, Product and Ops teams.
    • Support the launch of Amazon Shipping in new countries and new market segments both internal and external from an E2E operations perspective.

    About You

    You will be a natural self-starter who is able to drive and manage the implementation of creative, data-driven change in Amazon. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

    BASIC QUALIFICATIONS

    Education: Bachelor's degree
    Experience: Experience in program or project management
    Skills: Experience using data and metrics to determine and drive improvements, experience owning program strategy, end to end delivery, and communicating results to senior leadership

    PREFERRED QUALIFICATIONS

    Education: Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
    Experience: Experience leading process improvements


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