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- Improve key operational metrics by building new processes and partnerships with the Business, Product and Ops teams.
- Support the launch of Amazon Shipping in new countries and new market segments both internal and external from an E2E operations perspective.
Customer Program Director - London - Amazon
Description
About the Role
We are seeking an experienced leader to join our Strategy & Integration team in the EU Customer Expansions space. As a Senior Programme Manager, you will be responsible for translating the long-term vision for Amazon Shipping and Product requirements into operational program plans that help the EU business target new customers and new business enablement.
Key Responsibilities
About You
You will be a natural self-starter who is able to drive and manage the implementation of creative, data-driven change in Amazon. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
BASIC QUALIFICATIONS
Education: Bachelor's degree
Experience: Experience in program or project management
Skills: Experience using data and metrics to determine and drive improvements, experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
Education: Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Experience: Experience leading process improvements
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