Product Integration Specialist - Luton Airport, United Kingdom - easyJet

easyJet

Verified Company

Luton Airport, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Product Integration Specialist

Luton/Hybrid

The ITSO (IT Services and Airline Operations) organisation manages and is accountable for the rapid delivery of the trustworthy, scalable, and efficient IT infrastructure services needed to support the technology critical for easyJet's future growth plans and ambitions.

The Workplace Products team is part of the Enterprise & Employee Products team of the ITSO organisation. The Workplace Products team develops and manages workplace-related products and services. It delivers superior employee experience through the provision of employee services such as devices, collaboration tools, work environments, and workplace automation capabilities

Job Purpose

The Product Integration Specialist is responsible for the effective execution of the service integration strategy and processes within their own Product, enabling trust, velocity, scalability, and efficiency of the Workplace services.

What you'll need to do the role

The Product Integration Specialist is responsible for delivering the service integration strategy within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products.

Primarily reporting to the Product Lead, this role uses the service integration team assets (e.g., process execution playbooks, training materials, governance frameworks, KPIs dashboards, etc.)

to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution:

Service Integration Management

I. Incident Management, Problem Management, Service Continuity Management
II. Service Design and Transition & Change Management

Risk & Compliance Management

I. Asset Management, Patch Compliance Management & Disaster Recovery Management

Strategy & Planning Management

I. Service Integration Strategy

Data Management

I. Data Standardisation

Value & Performance Management

I. Value Optimisation & Continuous Improvement

Requirements of the Role

Skills & Experience

Demonstrable experience within an IT department providing crossfunctional IT management capabilities.
Experience in IT governance, including experience in policy definition and process improvements within a large or complex organisation.
Understanding of IT systems, architectures, and technologies to assess service components and collaborate with technical teams.
Experience in maximising effectiveness of nearshore / offshore resource models and experience in managing and delivering through thirdparty suppliers, focusing on business outcomes and employee experience
Experience in Agile would be beneficial

What you'll get in return

Competitive base salary
Up to 20% bonus
25 days holiday
BAYE, SAYE & Performance share schemes
7% pension
Life Insurance
Work Away Scheme
Flexible benefits package
Excellent staff travel benefits

About easyJet

At easyJet our aim is to make low-cost travel easy - connecting people to what they value using Europe's best airline network, great value fares, and friendly service.

It takes a real team effort to carry over 90 million passengers a year across 35 countries.

Whether you're working as part of our front-line operations or in our corporate functions, you'll find people that are positive, inclusive, ready to take on a challenge, and that have your back.

We call that our 'Orange Spirit', and we hope you'll share that too.

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