Clerical Officer - Manchester, United Kingdom - The Christie NHS Foundation Trust

The Christie NHS Foundation Trust
The Christie NHS Foundation Trust
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Band 2 clerical officer hours. Permanent. Days of work Monday, Tuesday and Friday 8am-4pm.


Our unit is an expert unit for hormone related conditions, and we are looking for a clerical officer to join our friendly and caring team.

We have a unique opportunity for a clerical officer who wants to become an essential part of a small team, and who will strive to support us in maintaining excellent patient care and supporting the Endocrine team in development initiatives.

Previous experience is not essential, we have the time and resources to offer excellent training and development for the successful applicant.

We are looking for a supportive team member with a genuine interest in providing high quality clerical services to facilitate the effective delivery of the department's administration functions.


The Endocrine Unit comprises of a day unit that can accommodate 11 patients and we have 7 consultation rooms, used daily for the busy, specialist clinics of our 4 Endocrine Consultants, some clinics shared with local hospitals.

We have also have a DEXA scanner service.

We require a clerical officer to work22.50 hours per week to aid the smooth running of these clinics.

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year.

We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services.

We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year.

Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.


DUTIES AND RESPONSIBILITIES
General reception duties including greeting patients, booking patients into clinics and outcoming appointments.


Clinic preparation for outpatient and day case clinics, ensuring preparation forms and blood forms are completed and attached to clinic notes appropriately and tracked to appropriate department.

This includes the collection of casenotes from various locations around the hospital.

Add to waiting lists for day case investigations taking instruction from a booking form.

Provide clerical support to the secretarial team.

Telephone patients to remind them of their clinic appointments

Adhere to all written instructions on the clinic proformas with regard to scheduling and booking of appointments.

Manage the booking of bone density scans ensuring that diagnostic waiting targets are not breached.

Liaise with nursing staff to ensure accurate scheduling of day case procedures

Ensure appropriate specific information is sent out to patients prior to their procedures

Scan all relevant paperwork into patient case notes appropriately.

Collate and disseminate all incoming and outgoing correspondence appropriately.


Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services.

Undertake general clerical tasks as delegated by the Medical Secretaries, to contribute to the smooth running of the service.

Demonstrates the agreed set of values and accountable for own attitude and behaviour
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