Co-ordinator - Network Access - Houghton le Spring, United Kingdom - Northern Powergrid

Northern Powergrid
Northern Powergrid
Verified Company
Houghton le Spring, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Co-Ordinator - Network Access

Location:
Penshaw

Directorate:
Field Operations

Job Ref No:
R5205

Position:

An exciting opportunity has arisen for an enthusiastic Network Access Co-ordinator to join our Control Operations Team.


At Northern Powergrid, our vision is to be the best energy company in serving our 3.9 million homes, whilst delivering a sustainable energy solution, as a dedicated Network Access Co-ordinator you will be an integral part of achieving this.

You will effectively co-ordinate control centre capacity, processing requests from delivery units to provide access to the network for work to be undertaken in a timely manner with due consideration of business priorities to ensure the network is fully utilised and optimised.

The role requires medium term planning as well as reactive and real time updates to ensure maximum efficiency is achieved.

Competitive salary of £23,233 - £28,211


Key Responsibilities:


  • Facilitate the effective and efficient network access process to improve outage programme performance and customer service delivering safer operations on the distribution network at all voltages, through a more coordinated and efficient outage programme
  • Collaborate effectively between the control centre team to provide optimum consistency, flexibility and capacity in 'business as usual', escalated and business recovery situations
  • Deliver a central, transparent, appropriate outage planning process and system to meet business requirements and react to unforeseen changes in the business priorities
  • Complete EHV/HV fault reports in NMS/OMS.
  • Responding to and resolving internal and external customer enquiries associated with planned outage in a timely and effective manner
  • Process adhoc reports to support the Control Operations and the wider business management teams.
  • Provision of performance data associated with network access and the planned outage programme, to support the improvement of control and field performance for more effective and efficient working
  • Provide process training to academy staff to maximise performance and meet current and future business requirements including a feeder area 'academy' for future control and planning engineers

Key Competencies:


  • Performance Management
  • Realtime resource management
  • Excellent IT skills
  • Ability to balance workload priorities to deliver business requirements
  • Ability to demonstrate delivery of improvement in customer service results
  • Collaborative working

Qualifications and Attributes

Essential Qualifications and Experience

  • Proficient IT skills
  • Knowledge of SLC46 fault reporting process and requirements
  • Customer focus
  • Excellent communication skills
  • Collaborative working
  • Ability to balance workload priorities in order to deliver business requirements

Desirable Qualifications and Experience

  • Knowledge of network operations and its processes
  • Knowledge of the Control Outage Planning process

Posted: 31 January

  • Applicants_ _are considered_ _on the_ _basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender reassignment, race, age or disability, in accordance with the Equality Act 2010._

Job Types:
Full-time, Permanent


Salary:
£16,815.44-£37,428.36 per year


Benefits:


  • Company pension
  • Onsite parking

Work Location:
One location

Application deadline: 17/02/2023


Reference ID:
R5205
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