Returns Warehouse Co-ordinator - Hoddesdon, United Kingdom - Davroc

Davroc

Verified Company

Hoddesdon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us
As an independent, family run distributor of bathrooms, we are exactly that, free from external pressures.

Our passion for world class bathrooms along with our strong family values are at the core of everything that we do and have been doing for over 40 years.

Our goal is to offer beautifully designed, quality, world-class bathroom products with the service to match.

Through both our distribution and manufacturing businesses, we aim to inspire and reinvent the bathroom as the primary source of sanctuary and calm in the home.

Role outlined

Responsible for checking goods that have been returned by customers.
Ensure that product faults correspond with associated paperwork.
Organise collection notes.
Relocate faulty/damaged stock to the allocated returns location.
Manage returns area.
Ensure that goods requiring reboxing are in a resaleable condition.
Hold stock to be returned to customers.
Mark goods to be returned to stock in resaleable condition and relocate them in the warehouse
Input all collection lines in the appropriate database ensuring that this is maintained up to date with all required information including credit confirmations.
Maintain system to identify correct qualities of goods received.
Amend cancellation notes.
Prepare faulty goods to be returned to supplier.
Ensure that Buying are sent as per the agreed timeline, the list of faulty goods.
Organise and schedule manufacturer visits to inspect returned goods.
Liaise with visiting suppliers over credits for returned stock.
Work closely with Sales teams regarding the return of stock to customers and Finance regarding the credit of returned goods.
In relation with the transport team, update in relation to incorrectly collected goods.

Working relationships

Communicate with all departments and branches in person and on the telephone where necessary.
Build relationships with supplier Sales Representatives and Drivers.

Skills and experience required

Selfmotivated.
A good team player.
Flexible in assisting and supporting other members of the team.

What level of experience will I need?

Minimum 12 months warehouse experience
A warm, caring and welcoming personality
Strong work ethic and the willingness to go the extra mile.
We work hard to make sure that Davroc is a positive and happy place to work. We believe everyone should be treated with respect regardless of their background and we are committed to the elimination of discrimination. All aspects of employment will be based on merit, competence, performance, and business needs. Qualified applicants will receive consideration for employment without regard to gender, race, class, economic status, ethnic background, sex, genderidentity, sexual orientation, age, political beliefs, disability, veteran status, or marital status._

We encourage all qualified applicants to apply.

Job Types:
Full-time, Permanent

Salary:
£23,500.00 per year

Benefits: