Senior Pensions Administrator - Solihull, United Kingdom - Ernest Grant Ltd

Description

We are looking for a Senior Pensions Administrator with experience in a similar role who is looking for a new challenge and who wants to be part of this exciting period of growth.

• Perform pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.
• To be accurate and responsible for pension payroll calculations/reporting.
• Ensure requests and questions are handled effectively and efficiently.
• Be a champion of change and provide opinions if you have an idea to create further efficiencies within our business.
• Take overall responsibility for the accuracy of information contained within our back office systems for workplace pensions.
• Act as a leader and peer review your colleagues work and guide them along the way.
• Continuous achievement of Service Levels for member processing and completion of scheme event processing in line with timescales agreed with the clients at the required level of quality.

• Previous pensions administration experience (DC essential, DB preferable addition)
• Experience of DC pension calculations, including salary sacrifice and relief at source.
• Knowledge and willingness to learn about different workplace pension schemes
• A good working knowledge of the automaticenrolment legislation, including reenrolment.
• Some people leader skills (confidence in providing feedback and conducting peer reviews)
• A good understanding of the generics of workplace pension provider systems and administration processes.
• The ability to work effectively across Microsoft Office suite, Office 365 and have experience in managing membership records and documentation via back office databases.
• A good level of experience and ability to work with large data sets in Microsoft Excel.
• Confidence to communicate effectively.

• Past experience as client facing administrator for example where you have previously handheld pension scheme implementation / switch projects.
• Pensions payroll support for example a working knowledge of DC payroll implementation and experience of different payroll systems.
• Providing assistance to advisers/consultants on advisory projects.
• Previous experience of DB pensions

• Experience dealing with DC schemes within the pensions industry (generally contract based or Master Trust schemes).
• Ability to develop a culture of high standards, excellent quality, and client responsiveness.
• Strong organisation skills.
• A cando attitude.
• Excellent communication skills both verbal and written.
• Good understanding of current pensions legislation.
• Ability to work on your own as well as a member of a team.
• Analytically and numerically able to analyse, evaluate and interpret data.
• To have good time management skills, to be task orientated and organised with the ability to multitask and to work under pressure.
• To remain calm, considered and collected in times of crisis (both real and perceived).
• To use initiative and be a good problem solver with ability to generate practical solutions.

• Educated to A level standard or equivalent / above
• Experience carrying out a similar role within EBCs or benefits focused Independent Financial Advisory businesses is preferable.
• Studying towards industry recognised qualifications.
• A minimum of 3 years' experience in financial services pensions administration.

• Competitive salary will reflect qualifications and experience.
• Flexible working including hybrid working.
• Comprehensive benefits, including pension, life assurance and healthcare.
• Access to a flexible benefits platform and range of voluntary benefits.
• We have a fantastic working culture and value our people as highly as we do our clients.