Scheduler - Milton Keynes, United Kingdom - Complete Technology Group Limited

Description

We are looking for a Scheduler to join our Operations Team and support with doing things the CTG way This role will play an important part in our operations journey and bringing our vision to life.

If you are a motivated team player who can take ownership and think strategically when managing our field based engineers then we want to hear from you.

Who we are

Complete Technology Group will help create a world where everyone is digitally included, and has access to reliable, highspeed broadband, safely.

Join us as we partner housing associations and broadband providers, to positively disrupt the way services are installed to ensure everyone can access opportunities in education, employment, and their community, to live life well and reach their potential.

Here's some insight into our company values and how they make us, us:

• We have integrity with without compromise,
• Results are recognised, behaviours are rewarded,
• Commercial and ethical, that makes us different,
• We deliver results in the right way.

Who you are

We are looking for a motivated team player who can take ownership and think strategically when managing our field based engineers.

This role will play an important part in our operations journey and bringing our vision to life.


What you'll be doing:

• Extract jobs from our tracker that are ready to be routed and allocate accordingly
• Allocating jobs effectively, thinking strategically when scheduling jobs to planning team
• Assign jobs to planners on a weekly basis and ensuring all details needed to carry out the job are readily available to them
• Ensure that jobs are updated by planners so that relevant packs can be built and submitted
• Update the tracker with any issues and ensure each job is carried out effectively
• Keeping the CRM system uptodate and reviewing every job that comes in
• Inputting accurate and complete notes for each job/task on the system
• Liaise with appropriate parties to provide necessary updates and supporting information
• Ensure all planner's time is used effectively and minimise travel where possible
• Build and maintain strong working relationships with the planning team and wider business
• Suggesting improvements for any scheduling processes where possible.

How you'll be doing it

• Live and promote our CTG Values and Behaviours
• Ability to manage field based resource and schedule strategically
• Strong attention to detail
• Good knowledge of IT systems and working with Microsoft
• Comfortable working with data.
• Great organisational skills with the ability to prioritise effectively.
• Able to multitask, with the ability to work to tight deadlines.
• Good communication and stakeholder management skills.
• Good geographical knowledge.
• Ability to work as part of a team.
• Previous experience of work planning or scheduling within a busy operations environment, or experience within the industry would be desirable.

We can offer you...

• 25 days holiday plus bank holidays with the opportunity to buy or sell days
• Private Medical Insurance
• Life Assurance
• Income Protection
• Volunteer Days
• Wellbeing Support with access to a virtual GP service, wellness & life coaches and EAP counselling sessions
• Ecofriendly and sustainable retailer discounts
• Enhanced pension contributions

CTG Affinity Groups
We have our very own CTG Affinity Groups that you can join and will be led by you.

Ultimately, these groups are formed to bring our people together that have a similar connection and passion on a specific topic to help with what's important to you, whilst making sure you are heard.

Here's more insight of our four Affinity Groups and what they focus on:

• Complete Community: Learning and celebrating various cultures & beliefs
• Complete Unity: Equality between genders, sexual orientation, age and life
• Complete Accessibility: Understanding neurodiversity, disabilities, wellbeing and improving accessibility
• Complete Forces: Networking and embracing our Veterans

CTG is an equal opportunity employer and strongly supports diversity in the workplace.

All applicants will be considered for employment without discrimination and reasonable adjustments will be provided during the hiring process upon request.

Job Types:
Full-time, Permanent


Salary:
£23,000.00-£27,000.00 per year


Benefits:

• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Life insurance
• Onsite parking
• Paid volunteer time
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday

Experience:

• Scheduling: 1 year (preferred)

Work Location:
Hybrid remote in Milton Keynes