Logistics Operative - London, United Kingdom - Mitie

Mitie
Mitie
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

JOB DESCRIPTION

Job Title:

BBC Workplace Logistics Operative:


Responsible To:
Workplace Logistics Manager


Location:
W1 Complex & London Sites within Region


JOB PURPOSE:


Job Title:
Workplace Logistics Operative**
Job purpose


To support the Logistics Manager, with a one team approach, to provide a first class, professional logistics service to client and customers of the BBC in London W1 Complex and other regional sites.


Responsibilities

  • Logistics Operatives will generally specialise in one of the areas specified below, however a prime function will be to assist when required and as directed by the Logistics Manager in other areas of the logistics operation.

General Duties (applicable to all areas)

  • Assist in ensuring the logistics services meets or exceeds the Service Level Agreements and Key Performance Indicators required by the BBC.
  • Manage work orders in an efficient and timely manner.
  • Provide a professional service by ensuring all Logistic requirements are available to BBC staff during the required service hours.
  • Compliance with all relevant Health and Safety procedures, ensuring the requirements of Health and Safety at Work and Environmental legislation are met at all times.
  • To progress promptly any requests for logistics services required by client.
  • To maintain the general tidiness, cleanliness and safety of both Internal and External logistics work areas.
  • Carry out any reasonable request from the Logistics Manager, providing it is within the operative's capability and competency.
  • Effectively communicate with all colleagues to ensure the smooth running of the Logistics Service.
  • To provide assistance according to business needs e.g., lunch cover annual leave cover etc.
  • Maintain a professional, polite, and considerate manner at all times.
  • Adhere to uniform and presentation standards as per the dress policy.
  • Ensure that customer expectations are met in all buildings whilst embracing the Mitie way of working
  • Make use of the FM Helpdesk service for reporting and faults.

Porterage

  • Provision of Lift and Shift services to meet the needs of the BBC and their lodgers.
  • Undertaking office moves
  • Dealing with waste removals
  • Conference Room set ups
  • To maintain the general tidiness, cleanliness and safety of work areas utilised by the logistics personnel
  • Provide a moving service to ensure all assets and materials directly allocated to staff are properly dismantled, packed and transported and reinstalled at the new location.

Mail and Messenger

  • Collection and distribution of internal and external mail and packages, secure mail, special and recorded deliveries etc.
  • Provide a receipt and invoicing service, including goods inward checks, storage, packaging, stock control and accounting.
  • To ensure stores are correctly receipted, unpackaged, checked, and stored where required or the BBC client is informed of its arrival.
  • Printing and Reprographics: (site dependent)
  • Operate high volume photocopiers and specialist printing equipment
  • Collection of customers printing requirements.
  • First line maintenance of copiers and the coordination and management of external maintenance.
  • Operation of large format printers and copiers.
  • Provide a finishing service for documents including guillotining, drilling and binding.

Conferencing and Events

  • Set up managed meeting rooms for meetings
  • Set up event spaces

Person, Knowledge skills & experience

  • Able to communicate well.
  • Flexible working approach.
  • High level of personal integrity
  • Ability to work under pressure
  • Can work independently and with limited supervision
  • Previous experience in a customer facing environment
  • Manual Handling Skills
  • Health and Safety, QA and Environmentally aware

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