Service Delivery Centre Lead - Belfast, United Kingdom - Treliant

Treliant
Treliant
Verified Company
Belfast, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Service Delivery Centre Lead

Company:
Treliant


Location:
Belfast


Permanent/Contract:
permanent


Who are we?
Treliant is a global consulting firm serving banks, mortgage originators and servicers, FinTechs, and other companies providing financial services.

We are led by practitioners from the industry and the regulatory community who bring deep domain knowledge to help our clients drive business change and address the most pressing compliance, regulatory, and operational challenges.


We provide data-driven, technology-enabled advisory, implementation, and staffing solutions to the regulatory compliance, risk, financial crimes, and capital markets functions of our clients.


About the role


As SDC Lead you will be representing Treliant to the client with responsibility for client success, delivering P&L targets, and supporting the Treliant consultants working under you.

This is a very exciting time to be joining Treliant with the opportunity to make significant improvements and contribute to our journey.

While the scope the project will change as the project evolves, your duties & responsibilities may include:


  • Be the Treliant Senior representative locally in terms of engagement with stakeholder bodies, e.g. clients, industry participants, etc.
  • Develop operational processes in the SDC, e.g. reporting lines and management structure, ensuring effective management reporting lines are in place
  • Assisting Treliant Sales and Practice Leads to close new opportunities and renewals. This includes assisting with proposals and responding to RFPs
  • Responsible for Invest NI coordination and POC
  • Be the face of the Treliant SDC to the client. Own the delivery relationships, ensuring Treliant consultants are performing to the required standard and taking proactive remedial action where necessary. Depending on project specifics, own the Senior Governance aspect from the Treliant side
  • Coordination of SDC operations, Facilities management across SDC Locations.
  • Act as a conduit across all Business Units within the organization, ensuring effective communication channels across units and locations
  • Share accountability with the Practice Leads for career development of staff within the SDC; ensure talent is developed based on known & expected needs, and ensure Treliant's career management processes are followed for practice staff (with support from Treliant HR)
  • Ultimate point of escalation for all SDC staff issues, helping to ensure adequate pastoral care elements are in place
  • Work with Treliant Operations and HR to ensure staff adhere to company policies
  • Manage the SDC P&L through resource mix, pricing, and sizing any bench
  • Be a key driver in developing Treliant wider SDC strategy, with a particular focus on future locations and skillsets

Who are we looking for?
Qualifications & Experience

  • Strong educational background
  • Degree (Masters would be an advantage)
years' experience of working within Capital Markets/Investment Banking

  • Experience of working in a similar role leading engagement

Desirables:

  • Excellent network of connections in the industry
  • Experience of running largescale client engagements across multiple domains
  • Domain expertise in one of the following: Regulation, e.g., LIBOR/ Legal /KYC /Compliance / Risk/ IB Operations
  • Commercial awareness of business drivers behind Consulting services, especially in an Invest Banking environment
  • Track record of developing and mentoring junior staff

Why Treliant?


Career Development - We put an emphasis on personal and professional growth by providing all the training you'll need to become a highly skilled Treliant consultant.

Programs cover Finance, Regulatory, Technology, and Operational aspects of investment banking. On top of that, we also provide support in obtaining highly sought-after industry-recognised qualifications.


Clients - As a Treliant consultant, you will be working with some of the top clients in the financial services marketplace such as top tier Investment Banks.

Our roles place you at the cutting edge of the projects on which you'll be working, and giving you the opportunity to learn from, work with and build relationships with the very best within those companies.

Rewards - Treliant offers our permanent staff an excellent compensation package. View our full list of benefits here.

Core Values - Whether you are a Client or an employee, Treliant wants the best for you.

All our relationships are based on our Core Values:
Deliver Excellence, Constantly Innovate, Treasure Diversity, Be Nimble, Listen First, and Develop our People.

  • Right to Work
Treliant is
-
not in the position to provide sponsorship for this current position and so applicants must be able to work in the United Kingdom without requiring sponsorship.

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