Meeting Rooms Coordinator/ Facilities Assistant - City of London

Job summary

The Meeting Room Coordinator will be permanently based on site to assist the meeting rooms set-ups and events set-ups. They will represent St James and provide high-level customer service and professionalism.

Responsibilities

• To take full ownership of the meeting rooms across all designed areas/ floors, making sure that they are always kept in the best possible order.
• To be first point of contact for occupiers hosting events in the meeting rooms and other spaces.
• To prepare meeting rooms prior to events, ensuring all equipment and materials are in place.
• To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner.

Qualifications

• Proven working knowledge of customer service experience.
• Previous experience is essential in a similar background, including hotels or high-end F&B.
• Good command of the English language.
• Working knowledge of IT with experience of using Microsoft Office.

Skills

• Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands.
• Excellent customer service skills.
• Someone with a can do attitude who works hard to build strong relationships in a team.
• Strong efficiency and motivation.
• Excellent punctuality.
• Outgoing and can do attitude.
• Innovation and creativity.
• Tact and diplomacy.
• Proactive and helpful.

Job description