Loyalty Advisor - Chiswick, United Kingdom - BMW Group Retail

BMW Group Retail

Verified Company

Chiswick, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Berry Chiswick is looking for a Loyalty Advisor.

Your role

As a Loyalty Advisor for Berry Group, you'll have the exciting opportunity of working across both
BMW & MINI with the aim of keeping our customers loyal to a fantastic brand.

Working within a friendly team, you'll be responsible for contacting your own segment of customers at crucial points within their finance agreement whilst maximising every opportunity to win them back.

Building relationships and delivering first-class customer service are key to success in this role.

Day-to-day responsibilities include:

Making customer appointments and working closely with the Sales Teams
Creating and maintaining your own campaigns
Keeping accurate customer records
Working to achieve your set KPIs

Your profile

Proven experience within a customerfacing role and providing great customer service.
Strong IT literacy skills as well as excellent interpersonal and organisational skills.
Great team player with the ability to work under pressure and to tight deadlines.
Ability to demonstrate excellent attention to detail, communication skills and willingness to learn and develop.
Ideally hold a full driving licence.

Similar searches:

BMW, Permanent, Full-time, Sales / Customer Service, Competitive

Retailer

BMW Chiswick

Location
Chiswick

Salary
competitive

Starts
16 May 2023

Closes
16 Jun 2023

Brand

BMW

Contract Type
Permanent

Hours
Full-time

Business Area
Sales / Customer Service