Customer Service/marketing Assistant - Kent, United Kingdom - Connect2Staff

Connect2Staff

Verified Company

Kent, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an exciting role working for a luxury e-commerce business, that has been established for over 20 years
You will be joining as a Customer Service/Marketing Assistant

Duties will include:

Answering calls with customer queries
Monitoring and replying to company reviews
Handling social media enquiries
Communication with social influencers
General administrative tasks
Sending mailers to clients
Dealing with any order queries and recording transactions
Recording daily returns and completing paperwork for the accounts department
Ordering office stationary and hygiene supplies

It is essential that you have previous experience in an office-based customer service/Media role. It is essential that you are professional with a good work ethic and excellent communication skills.

This is a very high-end company and therefore your communication style verbally and non-verbally must be articulate, stylish, and confident.

Monday to Friday 9am-5pm with a 1 hour lunch