Freelance Ecommerce Assistants - London, United Kingdom - Creative Recruitment

Creative Recruitment
Creative Recruitment
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Our client is a leading global beauty brand currently looking for 2
freelance e-commerce assistants to join their busy e-commerce team.

This is
a freelance position for 3 months. Offices are in London and they are
working 3 days in the office 2 remote.



The Role

We are launching a new ecommerce platform starting here in the UK and created a small ecommerce team for our niche brands We need someone to support the brand Ecommerce Manager with the eCommerce launch so someone with CMS, UAT experience, and lots of attentionto detail.

If you have ecommerce trading or content management experience then this would be ideal.


The day-2-day...

In this role you will be responsible for the smooth day-to-day running of one of the main websites including content, merchandising, optimisation and trade planning.

You will drive online sales ensuring both revenue and product obsolescence targets are metand exceeded, whilst also delivering a world-class shopping experience and spearheading innovation through an ambitious development roadmap.

A key aspect of this role will be customer acquisition and in-depth knowledge of building consumer relationships is required.

You will need to have an affinity for telling consumer product stories, and alongside this will be equally important features suchas sampling and driving repeat business through cultivation strategies.

This is a hands-on role which will be involved in everything - an amazing opportunity for an energetic online professional, keen to take the brand to the next level and conquer the world

Key Responsibilities

Ecommerce:

  • Proactive contribute to, develop and execute the Online Trading & Marketing Plan in line with the overall Brand Marketing Calendar, business objectives and fragrances division's activity.
  • Accountable for all ongoing website and product content through the CMS. Work with the Ecommerce Assistant to deliver and ensure high standards are sustained throughout the lifecycle of all SKUs, and all content is fully optimised for Digital.
  • Work crossfunctionally to manage stock levels and pricing for all markets and all product categories.
  • Define and deliver campaigns, ad hoc site improvements and the development roadmap from testing to launching on time and to spec to deliver an outstanding user experience.
  • Partner with the Finance and Demand Planning Teams to identify trends and develop both sales and product forecasts.
  • Be the key point of contact for all communication with the Operations and Customer Services Team to ensure a bestinclass customer experience at all times.

Online Merchandising & Reporting:

  • Responsible for ensuring the site is visually merchandised perfectly and is in line with the Online Trading & Marketing Plan, stock availability and bestsellers to drive sales performance. Support the Ecommerce Assistant in the execution of this as wellas task prioritisation.
  • Optimise onsite search tools in order to improve findability and customer facing experiences.
  • Utilise data and tools such as Google Analytics and Content Square to identify opportunities and implement initiatives to optimise customer journeys and conversion rate to improve sales performance.
  • Report on daily, weekly and monthly sales and other KPIs, to understand and communicate to Management how the business is performing versus key targets.

Consumer Marketing:

  • Partner with the Consumer Marketing and Brand Marketing Teams to define and deliver exciting and educational omnichannel content and activations, and ensure storytelling is consistent across all customer touchpoints.
  • Support in defining Media and CRM activity and ensure that all initiatives are aligned with the overall Online Trading & Marketing Plan and propose ideas to drive innovation and cultivation.
  • Be the Ecommerce point of contact for the Brand Marketing Team. Responsible for briefing campaign content requirements, whilst also ensuring these are delivered on time and that there is seamless crosschannel alignment.
  • Ensure the website is organically optimised and adheres to SEO best practice; and work with the Performance Marketing Team to continuously identify opportunities to drive traffic and revenue through this channel.

Desired Skills & Experience

  • A resultsdriven selfstarter with a highly commercially focused outlook.
  • Experience in a similar role ideally within the luxury or beauty industries.
  • Ability to work proactively and effectively in an agile, fastpaced environment with a sense of urgency.
  • Excellent task and time management skills with strong attention to detail and a creative eye.
  • A collaborative, passionate and handson crossfunctional team player.
  • Excellent communication skills, including fluent verbal and written English.
  • Solid understanding and knowledge of UX/UI and online accessibility requirements.
  • Passionate about delivering outstanding Digital consumer experiences.
Please send CV, stating your day rate expectations and when you are free to start a freelance position.


Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

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