Business Assistant - City of London, United Kingdom - Centre People
Description
TYPE:
Permanent, full-time
WORKING HOURS: 9:00-17:00 from Monday to Friday
SALARY:
up to £35K depending on experience, plus good benefits
START:
ASAP
LOCATION:
London (Currently 3 days in the office, 2 days' work from home - may change depending on the company's decision.)
MAIN RESPONSIBILITIES:
- General administration, contract entries, documentation, arranging invoicing and payments, customer liaison and daytoday tracking for the department's products and businesses specifically allocated to the position, as well as providing secondary supportwithin the team for products managed by other Senior Business Assistants
- Operating and efficiently managing midoffice activities for all allocated products. Maintaining a high standard of assistance
- Occasional visits to the suppliers' or customers' premises and to supply chain logistics partners
- Accountability for all aspects of orders received completely worked through until customer has received their goods. Acting independently and demonstrating a sound understanding of all internal & external procedures relating to conducting a business transaction.
- Provide customer service to all connected parties which includes their customers, suppliers, satellite office colleagues, Chemicals Division Europe colleagues, internal admin team colleagues, etc. to improve customer intimacy and market intelligence
- To work closely with colleagues to troubleshoot and resolve problems as they arise and pursue full external stakeholder satisfaction
- Ensuring compliance with external and company regulations such as Trade compliance, REACH/CLP, Anti-Money Laundering (AML), document retention and Security Trade Control (STC) and take a high degree of responsibility toward customer credit control and internalcredit control procedures
- Taking a strong proactive approach for accounts receivables, to prevent overdues
- Accurate and timely record keeping ensuring company data reflects the reality of the Dept trading position, goods movements and credit exposure
IDEAL CANDIDATE:
- Approximately 5 years' relevant experience
- Admin and Customer Service experience in an office environment (mandatory)
- Logistics, import and export experience is not essential but preferable
- Post compulsory education level, possibly even an undergraduate degree in Maths, Economics, Business, Finance or related would be advantageous although not essential
- Good verbal and written communication skills
- Basic financial, numerical and analytical skills
- IT skills, including Word, Excel, PowerPoint, SAP and Outlook
- Negotiation, persuasion and influencing skills
- Knowledge of logistics, import and export procedures would be advantageous
- Experience in a leadership role would be advantageous
- Detailed knowledge of internal rules, procedures and Unit and department policies relating to credit management
- Strong and leadership characteristics, proactive, can adapt to changes quickly, efficient and dynamic
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