Sample Entry Coordinator - Aintree, United Kingdom - Alex Stewart International
Description
Sample Entry CoordinatorOverview
RESPONSIBILITIES AND KEY TASKS
- End-to-end responsibility for each appointment.
- Input the relevant and accurate data for each sample entry.
- Attention to detail to ensure all sample aspects are managed and completed.
- Co-ordination of assay samples, storing, distribution, and analysis.
- Contribute to the laboratory services by ensuring an up to date source of information for effective job execution.
- Provision of first class customer service.
- Liaising with customers by maintaining regular contact and building rapport on business related issues.
- Database management in accordance with Company procedures.
- Assist in dispute resolution.
- Assistance and support for ISO and UKAS accreditations.
- Assist with Quality Accreditation Projects, Health and Safety procedures and policies.
- Undertake responsibilities in a flexible manner and in accordance with Company policies and procedures.
ESSENTIAL KEY SKILLS / ATTRIBUTES
- Methodical.
- Strict attention to detail.
- Ability to multitask. Must be able to organise and manage several jobs and keep each on track.
- Ability to recognise patterns in numbers.
- Able to communicate professionally at ALL levels within the company to find information for clients or to provide feedback.
- Able to communicate professionally with clients when delivering or requesting information.
- Ability to learn and understand database systems.
- Good customer facing skills, presenting a professional image and able to develop sound business relationships.
- Good standard of literacy and numeracy.
DESIRABLE KEY SKILLS / ATTRIBUTES
- Competence with standard Microsoft software packages.
- Able to prepare overall and individual commodity assay services.
- Good understanding and appreciation of factors involved in delivering a profitable service.
- GCSE grade A
- C English and Maths.
- Working knowledge of inspection and supervision.
- Experience within a customer service or client facing environment.
- Experience within the assay industry.
Job Types:
Full-time, Permanent
Salary:
From £22,500.00 per year
Benefits:
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Work Location:
In person
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