Sample Entry Coordinator - Aintree, United Kingdom - Alex Stewart International

Tom O´Connor

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Tom O´Connor

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Description
Sample Entry Coordinator


Overview

RESPONSIBILITIES AND KEY TASKS

  • End-to-end responsibility for each appointment.
  • Input the relevant and accurate data for each sample entry.
  • Attention to detail to ensure all sample aspects are managed and completed.
  • Co-ordination of assay samples, storing, distribution, and analysis.
  • Contribute to the laboratory services by ensuring an up to date source of information for effective job execution.
  • Provision of first class customer service.
  • Liaising with customers by maintaining regular contact and building rapport on business related issues.
  • Database management in accordance with Company procedures.
  • Assist in dispute resolution.
  • Assistance and support for ISO and UKAS accreditations.
  • Assist with Quality Accreditation Projects, Health and Safety procedures and policies.
  • Undertake responsibilities in a flexible manner and in accordance with Company policies and procedures.

ESSENTIAL KEY SKILLS / ATTRIBUTES

  • Methodical.
  • Strict attention to detail.
  • Ability to multitask. Must be able to organise and manage several jobs and keep each on track.
  • Ability to recognise patterns in numbers.
  • Able to communicate professionally at ALL levels within the company to find information for clients or to provide feedback.
  • Able to communicate professionally with clients when delivering or requesting information.
  • Ability to learn and understand database systems.
  • Good customer facing skills, presenting a professional image and able to develop sound business relationships.
  • Good standard of literacy and numeracy.

DESIRABLE KEY SKILLS / ATTRIBUTES

  • Competence with standard Microsoft software packages.
  • Able to prepare overall and individual commodity assay services.
  • Good understanding and appreciation of factors involved in delivering a profitable service.


  • GCSE grade A

  • C English and Maths.
  • Working knowledge of inspection and supervision.
  • Experience within a customer service or client facing environment.
  • Experience within the assay industry.

Job Types:
Full-time, Permanent


Salary:
From £22,500.00 per year


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Work Location:
In person

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