Warehouse Management Specialist - Nottingham, United Kingdom - DIVIT BEAUTY LTD

Description

Responsible for ensuring the efficient management and control of the Warehouse Operation along with E-commerce whilst achieving agreed budgetary and service levels.

Responsible for organising the safe and efficient receipt, storage and dispatch of warehouse materials, goods, and products to feed business operations and customer demand.

Contribute to the creation and implementation of best practice warehouse vision, strategy, policies, processes, and procedures to aid and improve operational performance.

• To represent the company in a professional, enthusiastic, and positive manner
• Ensure an efficient warehouse operation which can fulfil operational and customer demand
• Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are always understood and practiced by the team
• Plan, coordinate and monitor the receipt, storage, and dispatch of goods
• Drive a zerotolerance mindset for deviation from the use of quality processes to ensure customer deliverables are met fully
• Understand customer needs and ensure alignment with the needs/commitments of the business
• Plan future capacity requirements
• Keep up to date and respond accordingly to all enquiries
• Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with automated system utilising help of the warehouse team
• Ensure the relevance and accuracy of all documentation relating to goods in and goods out including labelling of all stock items
• Ensure that any IT and automated systems are accurate and up to date
• Identify any systems improvements and drive through recommendations for change
• Ensure efficient and effective use of warehouse space to include layout and future capacity requirements
• Review ways to reduce waste
• Develop and maintain metrics/KPIs, reports, process documentation, customer service logs and training and safety records
• Create policies and procedures for warehouse activities and ensure all systems meet the standards for accreditation in line with the quality systems
• Continuously review ways to aid efficiency, add value and reduce costs as well as delivering continuous improvement initiatives
• Create and implement best practice warehousing principles, policies, and processes
• Ensure that health and safety meet the required standards and that risk assessments are carried out
• Ensure any hazardous materials are stored in accordance with requirements
• Establish, monitor, and maintain high standards of security in the warehouse by setting security procedures
• Ensure that vehicles, machinery, and equipment is well maintained and fit for purpose
• Ensure that all lifting and manoeuvring of product is carried out in accordance with manual handling procedures
• Ensure that staff comply to health, safety and environmental regulations and work safely to protect themselves and others in the warehouse environment
• Ensure a clean and tidy working environment to aid operational efficiency
• Developing & deploying a strong & competitive ecommerce strategy.
• Developing strategies to drive online traffic to the company's existing ecommerce website.
• Listing and uploading products and images to the ecommerce platforms.
• Driving revenue & profit via Direct Consumer Traffic & other online channels.
• Managing all Ecommerce platforms for the business including, but not limited too; Google Shopping, Shopify, Etsy, Facebook and Ebay.
• Employing online marketing analytics to gather information from web and social media pages.
• Managing the company's online brand awareness & product campaigns.
• Working closely with the marketing team to create effective content.
• Responsible for budget planning, control, and management.
• Prepare clear, accurate and concise content for Ecommerce channels.
• Employing online marketing analytics to gather information from web & Ecommerce channels.
• Understanding online userbehaviour, customer journey, goals and identifying issues to optimise conversion rate.
• Keep up to date with digital marketing trends and web technologies.
• Liaising with other departments within the business to plan out promotional activity

• Coach, manage and develop warehouse staff and team leaders to optimise performance and meet targets and deadlines
• Communicate with warehouse staff on a regular basis to make them aware of priorities, targets, and operational requirements
• Ensure effective warehouse and distribution operations by implementing department policies and procedures
• Set department objectives/KPIs and review and assess ongoing performance of direct reports

• Input and hold responsibility for Warehouse budgets