2nd Line Support Engineer - City of London, United Kingdom - Understanding Recruitment

Understanding Recruitment

Verified Company

City of London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

2nd Line Support Engineer
Are you a 2nd Line Support Engineer with experience in the accounting industry looking for your next exciting opportunity?

This London-based accountancy firm is looking to invest in a talented 2nd Line Support Engineer to join their growing team, based in Bank, London.

As the 2nd Line Support Engineer, you will be responding to any escalated incidents, analysing and troubleshooting. You will be responsible for all things Microsoft/365, rollouts/upgrades of new devices, as well as maintaining and managing all corporateend user devices (e.g. desktops, laptops and mobiles).

Skills required from the 2nd Line Support Engineer:

Strong technical understanding of Microsoft 36
Ability to handle 2nd Line Support requests in a timely manor
Experience working in a fastpaced environment
End User Device Management
Training/mentoring experience of 1st line support

Service Desk Analyst / Level 2 Support / IT Support Analyst / 2nd Line Support Engineer

Salary:
£35,000-£40,000 per year + benefits

Location:
Bank, London

**Understanding Recruitment is acting as an employment agency for this vacancy