IT Support Technician - London, United Kingdom - eFinancialCareers

eFinancialCareers
eFinancialCareers
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
TEKsystems is currently engaged with a gaming company to recruit Desktop Support Analyst.


Description:


Reporting to the local IT Support Team Lead, you will be responsible for providing a superior level of IT support services to the employees of the company.

You are technical and have some experience within environments where Windows, Mac OSX and Linux co-exist in harmony. You will have commercial experience working in a fast
- growing company within an IT Support Function.


Main responsibilities

  • Experience of a mixed Apple and Windows environment
  • Work with all of the regular IT support tools including but not limited to: Active Directory, Office 365, antivirus, imaging, Mobile Iron, disk encryption, spam management
  • Ensure joiners and leavers IT requirements are managed correctly
  • Manage the IT assets through their entire lifecycle from acquisition to disposal
  • Gather and translate user expectations to technical solutions
  • Create and update documentation using a wiki (Confluence)
  • Mentor customers and deliver end user training
  • Monitor and manage the IT ticket queue to ensure SLA's are achieved

Employee Value Proposition:

4 days onsite


Job Title:
It Support Technician


Location:
London, UK


Rate/Salary:
GBP Daily


Job Type:
Contract
More jobs from eFinancialCareers
See all jobs of eFinancialCareers