Office-Based Office Manager - Warwick - WIDGIT SOFTWARE

Description

Jobs at Widgit Software

With a passion for symbols and inclusive communication, Widgit has pioneered educational software for over 40 years. As market and technology leaders of symbol-based software products, we have exciting plans for continued expansion – both in the UK and overseas.

Current Vacancies

• • Chief Financial Officer (CFO)

  Job Purpose

  
  

  The CFO leads Widgit's financial strategy, ensuring the organisation is equipped to grow sustainably while staying true to its mission of making communication more inclusive and accessible.

  As a key member of the Executive team, the CFO brings a strong commercial mindset and a forward-looking approach to financial planning, pricing, and performance. This role not only covers the usual transactional accounting and compliance requirements, but also translates financial data into clear, actionable insights that support strategic decision-making across teams.

  With a focus on SaaS and licensing activities, the CFO will help shape pricing models, guide product investment, and ensure financial policies and processes are streamlined, compliant, and aligned with Widgit's long-term goals. The CFO plays a vital role in ensuring Widgit's continued financial health, from safeguarding its assets to supporting mission as a purpose-driven, values-led organisation.

  Main Duties

  
  

  Strategic Financial Leadership

  • Shape and execute Widgit's financial strategy, in alignment with our mission to drive inclusivity and impact.
  • Oversee a robust rolling three-year business financial plan linked to annual strategy and forecasting activities.
  • Present financial insights and provide actionable recommendations that simplify complex processes and enhance understanding across departments.
  • Foster a proactive, data-driven culture that supports efficiency, collaboration, and informed decision-making at all levels.
  • Bring strong SaaS financial modelling acumen and expertise to help predict revenue trends across product lines, identifying risks and enabling proactive strategic planning.
  • Inform resource allocation using product performance insights, helping to balance growth with sustainability.
  • Provide sound and insightful financial reporting and analysis commentary to the board.
  • Take a human-first approach to the financial wellbeing of all Widgiteers.

  Commercial Finance & Business Partnering

  • Act as a key business partner to teams across Widgit, offering commercial finance support that aids in project assessments, pricing models, and revenue optimisation.
  • Ensure clarity in financial insights for non-financial stakeholders, empowering them with simple, logical data to inform strategic decisions.
  • Understand and model the different revenue streams available to the company to aid with prioritisation.
  • Support development of pricing strategies for licensing models and other revenue streams.

  Financial Policy Development & Process Simplification

  • Lead initiatives to review, update, and streamline financial policies, with a focus on making complex processes simple and accessible.
  • Drive continuous improvements in financial procedures to increase efficiency, accuracy, and transparency, particularly in commercial finance and budgeting.
  • Develop, maintain and oversee the Financial Controls Policy.

  Operational Financial Management

  • Oversee financial operations, including accounting, reporting, and cash management, ensuring all processes align with Widgit's mission and high standards.
  • Monitor financial metrics and produce clear, regular reports to guide executive decisions.
  • Support departmental autonomy and decision-making by:
  • Working with department heads to formulate and manage budgets
  • Developing forecasting and reporting processes at the department level

  Risk Management & Compliance

  • Identify and manage financial and operational risks, ensuring Widgit's financial security and regulatory compliance.
  • Stay abreast of legal, regulatory, and ethical standards, driving Widgit's commitment to integrity.

  Team Development & Leadership

  • Build and mentor a collaborative, high-performing finance team, incorporating diversity, inclusivity, and efficiency in line with company culture and values.
  • Develop team competencies in data analysis, policy updating, and process simplification to support informed decision-making across the organisation.

  SaaS, Product & Pricing

  • Lead the development and oversight of pricing strategies across all product lines, ensuring they are commercially sound, competitive, and aligned with Widgit's mission. Own SaaS metrics (ARR, churn, CAC, LTV, MRR) growth and ensure they are understood and acted upon across the organisation.
  • Apply SaaS financial modelling to support product planning, revenue forecasting, and customer value analysis.
  • Work closely with Product and Commercial teams to assess performance, shape go-to-market plans, and ensure pricing supports sustainable growth.
  • Oversee analysis of the customer value of features, products and tiers to feed back into commercial models.

  Person Specification

  
  

  Skills, Knowledge & Characteristics

  • Professional accounting qualification (ACA, ACCA, or CIMA) with proven experience in a CFO or senior finance leadership role.
  • Strong background in financial strategy, budgeting, and process improvement, with the ability to simplify complex financial data, ideally gained in organically growing SME.
  • Demonstrated success in challenging and refining processes to enhance clarity and efficiency in commercial finance.
  • A logical, data-driven approach to financial planning and analysis, with the ability to present clear insights to both financial and non-financial teams.
  • Strong moral compass for doing what is right.
  • Alignment with tech for good philosophy and long-term security for Widgit and its Widgiteers.

  If this sounds like you and you align with our mission, please email your CV and covering letter to our Head of People and Culture, Jessica Ward at by 24/10/2025.

  Download the full Job Description

  Download the Candidate Pack
  - Finance Administration Assistant

  Job Purpose

  
  

  As a full-time Finance Administration Assistant, you will collaborate with the team on the day-to-day functions of the Finance Department. From processing financial transactions and maintaining accurate records, to ensuring all activities comply with internal controls and policies, you'll deliver accurate and timely financial information while following internal controls and processes to help meet reporting deadlines.

  This role is vital in maintaining the smooth running of financial processes, supporting month-end and year-end close activities, and contributing to the overall efficiency, transparency, and compliance of the finance function.

  Main Duties

  
  

  Key Responsibilities

  • Managing AR and AP ledgers
  • Managing PayPal transactions and processes
  • Processing bank transactions
  • Bank reconciliation
  • Processing supplier payments
  • Ensuring debtor management procedures are in place regarding the AR ledger
  • Preparing and submitting non-union VAT MOSS reports
  • Collecting and entering data for various financial spreadsheets
  • Supporting the month-end accounting procedures
  • Liaising with the Customer Success team when queries arise
  • Monitor and action the Finance Department's generic inbox
  • Provide additional support as required to the Head of Finance

  Royalties

  • Process quarterly overseas partner reports and contra royalties
  • Prepare quarterly reports for third parties, e.g. resource creators
  • Process quarterly reports received from licensees

  Person Specification

  
  

  Skills, knowledge and characteristics

  • Familiarity with basic accounting principles
  • Proficiency in financial and accounting systems and software packages
  • Proficient in MS Office, particularly Excel
  • Attention to detail
  • Discretion when handling confidential information
  • Accurate and timely bookkeeping
  • Time management and organisation skills
  • Technical competence and ability to adapt to new processes and systems
  • Good level of clear and accurate written communication
  • Ability to communicate effectively and appropriately in different situations
  • Ability to work independently and as part of a team
  • Ability to multi-task various responsibilities at the same time
  • Willingness to learn and develop professionally

  If this sounds like you and you align with our mission, please email your CV and covering letter to our Head of People and Culture, Jessica Ward at by 10/10/2025.

  Download the full Job Description

  Download the Candidate Pack
  - Office-Based Office Manager

  Job Purpose

  
  

  To ensure the smooth, efficient, and professional running of Widgit HQ, this role is responsible for creating a welcoming, well-organised, and high-performing workplace environment that reflects Widgit's culture and values. With a strong focus on operational, technical, and environmental excellence, while always considering sustainability and collaboration, the Office Manager plays a key role in supporting staff, enhancing company culture, and ensuring Widgit's spaces run seamlessly.

  The Office Manager is both practical and hands-on, taking ownership of the day-to-day running of the office and proactively resolving challenges as they arise. They bring a strong technical awareness, ensuring systems, equipment, and facilities operate reliably, while also seeking opportunities to improve processes for greater efficiency. Acting as a hub of communication and coordination, the Office Manager helps embed Widgit's values into everyday operations, shaping a workplace that balances professionalism with warmth, structure with flexibility, and performance with wellbeing, where everyone feels supported.

  Main Duties

  
  

  Office Manager (reporting to the CEO)

  
  

  Widgit HQ office environment

  • Ensures the smooth and efficient running of Widgit HQ, maintaining a professional, welcoming, and well-organised environment that reflects Widgit's values.
  • Oversees all office facilities, equipment, and furniture, coordinating maintenance, repairs, and improvements as needed.
  • Supervises the Facilities Assistant, including scheduling, monitoring quality, and supporting staff wellbeing and integration.
  • Maintains organised storage areas and IT equipment rooms to ensure accessibility and efficiency.
  • Proactively liaises with staff to identify and resolve office-related issues, ensuring clear, helpful communication.
  • Develops and maintains the office handbook, including emergency contacts, Facilities Assistant responsibilities, and office improvement records.

  Landlord & contractors

  • Takes full responsibility for the management and maintenance of the office, including communicating and working alongside the landlord, and managing contractors and suppliers.
  • Maintains a positive working relationship with the landlord, their staff, and tradespeople to support:
  • Managing the car park and shared spaces, along with joint health and safety responsibilities.
  • Regularly and pragmatically requesting utility data from the landlord to update our energy and environmental reports.
  • Raises issues or improvement needs as they arise, and manages them through to resolution in a timely manner, ensuring minimal disruption.

  Environmental & social responsibility

  • Supports environmentally responsible procurement, ensuring sustainable and eco-friendly products are purchased where available.
  • Sources suppliers that align with Widgit's ethical purchasing guidelines, ensuring they operate in a responsible and fair manner.
  • Actively participates in working groups related to B Corp and other relevant accreditations, contributing to ongoing improvement efforts, and ongoing resubmissions.
  • Regularly updates and maintains accurate source data required for B Corp recertification and other accreditations, including carbon and environmental impact, and charity and volunteering activities.
  • Manages the procurement and tracking of tree purchases for new starters, supporting Widgit's pledge to plant 40 trees per staff member.

  IT facilities support

  • Ensures office IT desk equipment is set up, including monitors, docks, and workstations, with good cable management.
  • Checks meeting room technology is properly configured, functional, and regularly tested.
  • Assists with immediate IT issues that don't require advanced technical intervention and support in escalating.
  • Tests and labels all spare equipment, ensuring remote access machines are available.
  • Tracks and maintains inventory of peripherals (mice, webcams, monitors), sourcing and purchasing new equipment when required.
  • Responsibly disposes of old or damaged equipment in accordance with company policies and environmental regulations. Ensures disposal of documentation in line with best practice.

  Office supplies

  • Manages the stock and ordering of office stationery, equipment, and supplies, ensuring appropriate levels are always maintained through a preferred suppliers list.
  • Ensures supplies are clearly organised and easily accessible for staff, supporting efficient day-to-day operations.
  • Oversees the upkeep and functionality of office equipment, ensuring timely maintenance and resolution of any issues.
  • Supports staff home working environment needs.

  Compliance and health & safety

  • Sources and maintains appropriate business insurance that reflects the organisation's activities and scale, ensuring continuous and adequate cover.
  • Monitors and manages insurance renewals to ensure timely updates and uninterrupted coverage.
  • Ensures Widgit maintains up-to-date and appropriate provisions for first aid, mental health support, and fire safety, including relevant staff training.
  • Procures and manages first aid and health & safety supplies, ensuring items are in date, in good working order, and stored appropriately.
  • Oversees compliance-related maintenance and documentation, such as PAT testing and adherence to fire safety regulations.
  • Ensures exceptionally high hygiene standards are upheld across the office, with a particular focus on high-risk areas such as kitchens and bathrooms.
  • Arranges the delivery of necessary risk assessments.

  General administration

  
  

  Undertakes general administrative tasks across Widgit, such as:

  • Supporting the upkeep of relevant business policies.
  • Greeting visitors and organising refreshments.
  • Processing deliveries / collections as required.
  • Diary management and meeting room bookings as required.
  • Collaboration across the business to maintain a Widgit activities calendar in partnership with the Events Manager.
  • Handling petty cash responsibly, maintaining accurate records in line with company procedures.

  People & Culture Support (reporting to the Head of People & Culture)

  • Delivers office-based onboarding for new starters, including access setup, tours, housekeeping guidance, and distribution of welcome packs and merchandise.
  • Supports the Head of People and Culture with recruitment, onboarding, development cycles, pay-review cycles, staff engagement initiatives and related documentation.
  • Coordinates internal and external training, workshops, and company-wide meetings or events.
  • Maintains and updates staff records, policies, and procedures, including right-to-work checks, references, and DBS documentation.
  • Organises volunteering activities and contributes to the Charity Committee, managing budgets, logistics, and accurate record-keeping.
  • Participates in the Culture Club, supporting staff engagement and event logistics.
  • Assists in planning and delivering company and visitor events, ensuring smooth logistics, clear communication, and well-prepared spaces.

  Person Specification

  • Excellent written and verbal communication skills, with a high standard of written English.
  • Strong organisational and time management abilities, with a methodical, detail-oriented approach.
  • Proactive problem-solver who uses initiative, makes sound decisions, and takes ownership of outcomes.
  • Collaborative team player with a positive, hands-on attitude and strong relationship-building skills.
  • Confident using office software and hardware, with basic technical, troubleshooting, and equipment setup skills.
  • Experienced in maintaining asset registers and tracking equipment locations.
  • Professional, discreet, and trustworthy, with strong resilience and negotiation skills for managing contractors and suppliers.
  • Awareness of space design and presentation to maintain an appealing, efficient workplace.
  • Full UK driving licence.

  If this sounds like you and you align with our mission, please email your CV and covering letter to our Head of People and Culture, Jessica Ward at by 24/10/2025.

  Download the full Job Description

  Download the Candidate Pack

Can't find what you're looking for? Regardless of the role, we're always keen to hear from like-minded individuals as we continue to grow our team.

Send in your CV and an overview of yourself to , and we'll reach out if we have something available in the next 3 months.

Our Commitment to Diversity, Equity, and Inclusion

Diversity, equity, and inclusion are fundamental to who we are at Widgit. We're proud to nurture a culture that embraces all walks of life – with staff joining us from university through to retirement age.

From embracing disability and neurodiversity to championing female voices within our leadership team, we're mindful of diversity when seeking new talent – ensuring everyone feels empowered to reach their full potential.

Meet the people behind the symbols: our team of Widgiteers, by learning Who we are

Our Home in Warwickshire

We believe the right environment makes better work possible. Our Warwickshire office reflects just that: a space that is inclusive, creative and built for collaboration. It is where ideas grow, resources take shape and our team comes together to make it all happen.

With a recent expansion, the office now includes dedicated spaces for focused work, quiet time and collaboration – all in a bright, welcoming setting that supports the way we work best.

• Office-Based Office Manager

### Job Purpose

To ensure the smooth, efficient, and professional running of Widgit HQ, this role is responsible for creating a welcoming, well-organised, and high-performing workplace environment that reflects Widgit's culture and values. With a strong focus on operational, technical, and environmental excellence, while always considering sustainability and collaboration, the Office Manager plays a key role in supporting staff, enhancing company culture, and ensuring Widgit's spaces run seamlessly.

The Office Manager is both practical and hands-on, taking ownership of the day-to-day running of the office and proactively resolving challenges as they arise. They bring a strong technical awareness, ensuring systems, equipment, and facilities operate reliably, while also seeking opportunities to improve processes for greater efficiency. Acting as a hub of communication and coordination, the Office Manager helps embed Widgit's values into everyday operations, shaping a workplace that balances professionalism with warmth, structure with flexibility, and performance with wellbeing, where everyone feels supported.

### Main Duties

#### Office Manager (reporting to the CEO)

##### Widgit HQ office environment

• Ensures the smooth and efficient running of Widgit HQ, maintaining a professional, welcoming, and well-organised environment that reflects Widgit's values.
• Oversees all office facilities, equipment, and furniture, coordinating maintenance, repairs, and improvements as needed.
• Supervises the Facilities Assistant, including scheduling, monitoring quality, and supporting staff wellbeing and integration.
• Maintains organised storage areas and IT equipment rooms to ensure accessibility and efficiency.
• Proactively liaises with staff to identify and resolve office-related issues, ensuring clear, helpful communication.
• Develops and maintains the office handbook, including emergency contacts, Facilities Assistant responsibilities, and office improvement records.

##### Landlord & contractors

• Takes full responsibility for the management and maintenance of the office, including communicating and working alongside the landlord, and managing contractors and suppliers.
• Maintains a positive working relationship with the landlord, their staff, and tradespeople to support:
  • Managing the car park and shared spaces, along with joint health and safety responsibilities.
  • Regularly and pragmatically requesting utility data from the landlord to update our energy and environmental reports.
• Raises issues or improvement needs as they arise, and manages them through to resolution in a timely manner, ensuring minimal disruption.

##### Environmental & social responsibility

• Supports environmentally responsible procurement, ensuring sustainable and eco-friendly products are purchased where available.
• Sources suppliers that align with Widgit's ethical purchasing guidelines, ensuring they operate in a responsible and fair manner.
• Actively participates in working groups related to B Corp and other relevant accreditations, contributing to ongoing improvement efforts, and ongoing resubmissions.
• Regularly updates and maintains accurate source data required for B Corp recertification and other accreditations, including carbon and environmental impact, and charity and volunteering activities.
• Manages the procurement and tracking of tree purchases for new starters, supporting Widgit's pledge to plant 40 trees per staff member.

##### IT facilities support

• Ensures office IT desk equipment is set up, including monitors, docks, and workstations, with good cable management.
• Checks meeting room technology is properly configured, functional, and regularly tested.
• Assists with immediate IT issues that don't require advanced technical intervention and support in escalating.
• Tests and labels all spare equipment, ensuring remote access machines are available.
• Tracks and maintains inventory of peripherals (mice, webcams, monitors), sourcing and purchasing new equipment when required.
• Responsibly disposes of old or damaged equipment in accordance with company policies and environmental regulations. Ensures disposal of documentation in line with best practice.

##### Office supplies

• Manages the stock and ordering of office stationery, equipment, and supplies, ensuring appropriate levels are always maintained through a preferred suppliers list.
• Ensures supplies are clearly organised and easily accessible for staff, supporting efficient day-to-day operations.
• Oversees the upkeep and functionality of office equipment, ensuring timely maintenance and resolution of any issues.
• Supports staff home working environment needs.

##### Compliance and health & safety

• Sources and maintains appropriate business insurance that reflects the organisation's activities and scale, ensuring continuous and adequate cover.
• Monitors and manages insurance renewals to ensure timely updates and uninterrupted coverage.
• Ensures Widgit maintains up-to-date and appropriate provisions for first aid, mental health support, and fire safety, including relevant staff training.
• Procures and manages first aid and health & safety supplies, ensuring items are in date, in good working order, and stored appropriately.
• Oversees compliance-related maintenance and documentation, such as PAT testing and adherence to fire safety regulations.
• Ensures exceptionally high hygiene standards are upheld across the office, with a particular focus on high-risk areas such as kitchens and bathrooms.
• Arranges the delivery of necessary risk assessments.

##### General administration

Undertakes general administrative tasks across Widgit, such as:

• Supporting the upkeep of relevant business policies.
• Greeting visitors and organising refreshments.
• Processing deliveries / collections as required.
• Diary management and meeting room bookings as required.
• Collaboration across the business to maintain a Widgit activities calendar in partnership with the Events Manager.
• Handling petty cash responsibly, maintaining accurate records in line with company procedures.

#### People & Culture Support (reporting to the Head of People & Culture)

• Delivers office-based onboarding for new starters, including access setup, tours, housekeeping guidance, and distribution of welcome packs and merchandise.
• Supports the Head of People and Culture with recruitment, onboarding, development cycles, pay-review cycles, staff engagement initiatives and related documentation.
• Coordinates internal and external training, workshops, and company-wide meetings or events.
• Maintains and updates staff records, policies, and procedures, including right-to-work checks, references, and DBS documentation.
• Organises volunteering activities and contributes to the Charity Committee, managing budgets, logistics, and accurate record-keeping.
• Participates in the Culture Club, supporting staff engagement and event logistics.
• Assists in planning and delivering company and visitor events, ensuring smooth logistics, clear communication, and well-prepared spaces.

### Person Specification

• Excellent written and verbal communication skills, with a high standard of written English.
• Strong organisational and time management abilities, with a methodical, detail-oriented approach.
• Proactive problem-solver who uses initiative, makes sound decisions, and takes ownership of outcomes.
• Collaborative team player with a positive, hands-on attitude and strong relationship-building skills.
• Confident using office software and hardware, with basic technical, troubleshooting, and equipment setup skills.
• Experienced in maintaining asset registers and tracking equipment locations.
• Professional, discreet, and trustworthy, with strong resilience and negotiation skills for managing contractors and suppliers.
• Awareness of space design and presentation to maintain an appealing, efficient workplace.
• Full UK driving licence.

If this sounds like you and you align with our mission, please email your CV and covering letter to our Head of People and Culture, Jessica Ward at by 24/10/2025.

Can't find what you're looking for? Regardless of the role, we're always keen to hear from like-minded individuals as we continue to grow our team.

Send in your CV and an overview of yourself to , and we'll reach out if we have something available in the next 3 months.

Our Commitment to Diversity, Equity, and Inclusion

Diversity, equity, and inclusion are fundamental to who we are at Widgit. We're proud to nurture a culture that embraces all walks of life – with staff joining us from university through to retirement age.

From embracing disability and neurodiversity to championing female voices within our leadership team, we're mindful of diversity when seeking new talent – ensuring everyone feels empowered to reach their full potential.

See our Diversity, Equity and Inclusion Statement.

Meet the people behind the symbols: our team of Widgiteers, by learning Who we are

Find out more About Widgit.

Our Home in Warwickshire

We believe the right environment makes better work possible. Our Warwickshire office reflects just that: a space that is inclusive, creative and built for collaboration. It is where ideas grow, resources take shape and our team comes together to make it all happen.

With a recent expansion, the office now includes dedicated spaces for focused work, quiet time and collaboration – all in a bright, welcoming setting that supports the way we work best.