Quality & Services Manager - Greenwich, United Kingdom - First Military Recruitment

First Military Recruitment

Verified Company

Greenwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

MS33- Quality & Services Manager

Location:
Greenwich, London

Salary:
£55,000 - £60,000 per annum

Overview:
First Military Recruitment are currently seeking a Quality & Services Manager on behalf of one of our clients.

To support the Quality & Services Manager across all functional areas, to develop and deploy effective solutions to continuously improve the quality and efficiency of operations and services.

Duties and Responsibilities:

To participate in improvement of processes for operations & services activities for problem identification and resolution.
To manage RCA activities for significant quality issues from start to closure and ensure that resulting improvement project activity progress is regularly reported appropriately.
To ensure preventative activities are completed and delivered with error proofed solutions resulting from RCAs, investigations and lessons learned.
To analyse costs of nonquality related to operations and/or services, using appropriate quality tools such as 8D, DMAIC or value stream mapping to propose actions plans and manage them to closure in a timely manner.
To track, analyse and report quality KPIs at various executive meetings.

Skills and Qualifications:

Relevant technical degree or above in engineering, technology, or operations.
Require training and experience in the use of quality tools at Green or Black belt level.
Ideally applicants will have recognised qualifications in quality auditing.
Experience in quality methods and procedures in an industrial environment (such as aeronautics, electronics, defence, automotive) involving industrialisation, manufacturing, equipment installation or marine installation activities.
Minimum of 10 years of quality/industrial experience in a similar role.
International work experience with multinational teams.
Experience in technical & quality management and continuous improvement projects.
Project management experience is a plus.
Excellent written and oral communications skills with a good level of pc literacy.
Ability to work autonomously.
Ability to manage crossfunctional teams at all levels.
Ability to prioritise workload, adapt quickly to new requirements and work under pressure.