Interim Business Change Specialist - Glasgow, United Kingdom - Serco Plc

Serco Plc

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Caledonian Sleeper Limited, Glasgow
Fixed Term 12 months/ Full time 37.5 hours per week Monday

Friday, Hybrid 2/3 days per week in office

Salary up to £55,000 per annum plus benefits

As a Business Change Specialist for Caledonian Sleeper, you will be working on our Business Transition programme and be responsible for the Change and Implementation activities, primarily across our Finance and HR functions.

The implementation activities will cut across all areas of People, Process, Policy and Systems, ensuring smooth transition into our business-as-usual operations.

The role will report to our Head of Business Improvement, who will be working in partnership with the Programme manager for the Business Transition.

You will be responsible for engaging with key business stakeholders, ensuring business needs are considered and adequately covered within the Implementation plans.

Main Accountabilities:

Be the Change Specialist for our Business Transition programme
Planning and Creating Change/Implementation plans & documentation
Responsible for Management & Monitoring of Status reporting of Implementation plan
Effective Stakeholder management with both programme team members and business SME stakeholders
Identifying and managing risks and issues relating to business organisational change & adoption of those changes
Leading User Acceptance Testing, as per agreements
Leading the Presentation of Status reporting at Steering Committee level, being clear on what decisions are required
Effective communication across the project team and wider business to ensure understanding of the implementation plan progress, issues and risks
Responsible for preparation of governance material as required
Coordinate the planning, direction, risk management, cost & benefit tracking, throughout the delivery
Managing changes as these occur during the delivery of the plan
Work with the Head of Business Improvement to identify priorities, successful best practice, and opportunities to improve through the implementation
Flexibility is required as accountabilities may change as the business evolves

What you'll need to do the role:
Experience of managing and delivering change across Finance and HR functions
Highly organised & a Self-starter with an ability to work collaboratively, influence and drive change
Excellent written and verbal communication skills, with the ability to articulate their message to influence at all levels
Proficient with handling large amounts of data and operating within a complex environment, demonstrating a strong attention to detail
Skilled in the use of the Microsoft office suite; Microsoft Teams, Excel and Visio (Using excel to perform data analysis is critical element of role)
Ability to push and drive implementation and change delivery. To manage various implementation workstreams; being able to prioritise workload
Committed to the highest ethical and professional standards
Ability to stay calm under pressure
Enjoys working with people as the role will mean getting people onside with your ideas
Flexible to travel when necessary

What we offer:

Competitive salary
25 days annual leave
Free Scotland wide rail travel with ScotRail for the employee and eligible family members
Allocation of complimentary tickets each year for Caledonian Sleeper travel
Contributory pension scheme

We are open to discussions around flexibility and flexible working.

Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Caledonian Sleeper is an iconic brand with a heritage stretching back a century and a half to the early years of Scotland-London sleepers.

Part of an exclusive club, Caledonian Sleeper is one of only two sleeper trains in the UK, and we like to think it is the most scenic Whisking guests from the bright lights of London through the night to the iconic cities of Aberdeen, Edinburgh, Inverness, and Glasgow or to the jaw dropping scenery of the west Highlands of Scotland around Fort William.

We are proud to serve the UK's most remote railway station too, Corrour.

Caledonian Sleeper sets new standards in overnight rail travel, offering a choice of affordable seats, private guestrooms, some with en-suites and double beds, as well as our much-loved Club Car to around 200,000 guests per year.

Serco is acting as the resourcing partner for Caledonian Sleeper Limited which is operated by Scottish Rail Holdings on behalf of the Scottish Government.