Product Specialist Automotive - Epsom, United Kingdom - TLP Consultancy Ltd

TLP Consultancy Ltd

Verified Company

Epsom, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Product Specialist (automotive)

Salary:
circa £40,000 per annum

Location:
Epsom (due to the location own transport is required)

Work week:
Mon - Fri 9:00am - 17:30pm Hybrid with 3 days in the office and 2 from home

Role:
Permanent

Our global automotive client is looking for a Product Specialist to ensure their roadside assistance products continue to be industry leading.

You will act as the interlink between the service provider and internal departments, keeping the programme runningsmoothly.

You will also have the opportunity to scope, define and deliver new commercial opportunities in order to contribute to the wider success of the business.

What you will be doing:

Keeping a close eye on roadside assistance performance, through collaboration with our Account Manager
Managing a £10m+ profit center and reporting financial performance on your product area
Supporting Customer Relations with live customer complaints with a view to resolving swiftly and with the best possible customer outcome
Unlocking a vast array of possible opportunities that exist under our partnership with the AA (Connected Car, Accident Management, Dedicated Technicians, Mobile / Remote Servicing to name but a few)
Getting involved with the development of projects within the wider department

Skills and experience:

A passion for customer insight and an ability to use data to generate recommendations
A strong communicator with great people and networking skills
Ability to see project through from start to finish and drive improvements where necessary
Excellent attention to detail
Good Microsoft Excel and Word skills
Knowledge of roadside assistance or similar automotive sector programmes (e.g insurance, warranty) would be beneficial but not essential

Interested? Please forward a copy of your latest CV with an indication of availability, your salary expectations and outlining your relevant experience.

TLP Consultancy Ltd is acting as an Employment Agency in relation to this vacancy.