Control Specialist - Cheadle, United Kingdom - Together

Together

Verified Company

Cheadle, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description
**_

Salary:

up to £55,000 per annum, plus performance bonus & benefits_**
We're Together - the
market leading property finance experts with an entrepreneurial spirit.**Based
in Cheadle, South Manchester, we've been established since in 1974 and have built a team of over 750 colleagues who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them.

We pride ourselves on our common sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders.

Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality.

We have very clear growth ambitions for our business, but more importantly, we're clear on how we're going to get there.

We're proud of our sustainability strategy which has very clear targets across our planet, our communities, our customers and our colleagues and we're determined that together, our impact is greater.

We're looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do - and that starts with our awesome team of people.

Job Description:

The role:

A significant part of this role is the design and development of effective risk controls across the operational estate.

Together operates a three lines of defence model, and this role ensures that the first line can support the business in reducing and eliminating incidents by ensuring that we take prudent, effective steps to ensure our processes are adhered to, and lead to quality and predictable outcomes.

Beyond our regulatory obligations, we want to ensure that customers have a great experience of working with Together - and so we want our processes to be designed to create mínimal friction for the customer whilst simultaneously giving us the assurance that errors are spotted and, preferably, prevented from ever becoming errors.

What you'll be doing day to day:

Work with the process and control owners to design controls that are effective, scalable and repeatable
Undertake testing for control effectiveness providing assurance that the intended controls detect any errors before this leads to a customer detriment
Highlight significant gaps between the existing controls and optimal controls to eliminate risks and help building compelling businesses cases for system changes or new automation to address
Maintain a working knowledge of the regulatory landscape and specific conditions levied against key processes
Act as a champion for effective risk and control whilst always thinking about how we keep things simple for the customer and our colleagues
Keep things simple, proportionate and actionable.
Ensure that the first line teams are clear on the "who, what, when and how" for each documented control
Provide rigorous challenge around the effectiveness of controls from a 'real customer outcomes' perspective. Ensure that 'preventative' controls are designed over 'detective' ones wherever feasible.
Ensure that controls are fully integrated within the departmental Risk and Control Self Assessments (RCSAs)

Skills:

Can design strong control interventions: favouring preventive over detective where practicable
Can balance the tensions between speed, accuracy, quality and control.
Demonstrates the ability to keep things simple and efficient.
Understands the operational imperatives and so can develop robust controls that take into account the broader business needs
Can identify thematic problems with control effectiveness and recommend remediation plans to address

Experience:

Has designed effective controls for regulated processes
Understands Operational challenges and how to support this from a first line risk perspective
Has worked within a three lines of defence model and understands both up

- and down-stream expectations from this

Understanding of risk management and how to effectively document and review RSCAs
Exposed to a variety of innovative control solutions that tackle novel problems without the need for significant manual efforts

About You

You will be familiar with the three lines of defence model and First Line Risks' role in ensuring this model is effectively deployed within the Personal Finance business.

You will be familiar with Risk and Control Self Assessments, their importance and role as a key risk artefact.

You will be comfortable influencing senior stakeholders to ensure that they've looked at their own processes with a critical eye and an appreciation of their regulatory obligations.

You may have a deep understanding of the processes themselves, but will have a primary skillset around risk and control.

You will feel comfortable pr