Food & Beverage Team Member - Bonnyrigg, United Kingdom - Dalhousie Castle

Dalhousie Castle

Verified Company

Bonnyrigg, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

7 Hospitality Management is looking for an enthusiastic
F&B Team Member to join us in this exciting opportunity. This is
Permanent role based at our
Dalhousie Castle Hotel &
Aqueous Spa

Just eight miles from Edinburgh but a million miles from the hustle and bustle of city life, our ancient fortress is the perfect spot to relax and unwind in blissful seclusion.

Standing in eleven acres of private parkland and wooded valleys, it's a place to make memories, to bring to life 800 years of history and to enjoy the best of Scottish hospitality.

The hotel features, 29 characterful Scottish bedrooms, a unique award winning dining experience in the double AA rosettes Dalhousie Dungeon restaurant, an Orangery, Aqueous Spa and 5 conference and function suites.

What will I be doing?

As a
F&B Team Member for the
Dalhousie Castle Hotel &
Aqueous Spa, we are looking for a positive can do attitude to drive exceptional standards and guest experience.

You will be responsible for the following tasks;

F&B operations across restaurant, bar and function rooms
All complaints, comments, special requests and other business are to be recorded in the daily handover log
Set to and maintain breakfast standards
Ensure cleaning checklists are completed
Prepare and serve food items to company and hygiene standards
Prepare and serve drinks to company standards and following Scottish Licencing Law
To clear and set tables
To service tables throughout various times of the day including lunch and dinner
To complete all statutory training within set timelines
Responsible for maintaining a comfortable atmosphere in the public areas by controlling and monitoring heating, lighting, music/tv
To ensure that all monies are kept in a safe and secure area adopting the hotels cash handling procedures
To operate the hotel's EPOS systems and to be fully conversant on till systems.
To provide a warm welcome to all guests and ensure they receive excellent quality of service when in any of the F&B outlets and throughout the hotel
Polishing cutlery and preparation of glasses and crockery ready for service
To take restaurant/bar bookings
To carry out any other ad hoc duties as directed by supervisor/management
Ensure you are remaining fully compliant with licensing laws, health and safety and other statutory regulations
Completion of the shift handovers and shift checklists
To be aware of all local events, all local competitors to ensure that our F&B operation and product remains the market leader
Ensure compliance with regard to food hygiene and hotel food and beverage systems in line with the company Food Policy & current legislation

What are we looking for?

A
F&B Manager serving 7 Hospitality Management managed hotels is always working on behalf of our Guests, Owners and working with other Team Members.

To successfully fill this role you must possess the attitudes, behaviours, skills and values that follow;

Previous experience in the same or similar role within a hotel environment
Commitment to delivering a high level of customer/client service
Ability to communicate effectively across all stakeholders
A strong ability to manage business/workflow priorities to ensure success of department
Team player and able to work proactively
Ability to work under pressure and under own initiative
Experience of supervising a team

Our Values

Transparency
| We ensure clarity in communication so that there are no surprises
Ownership
| We think and perform like owners
Driven
| We have a constant desire for improvement
Investment in our People
| We continuously invest in our people to ensure that they are the best that they can be

Benefits