Customer Support and Project Administrator - Reading, United Kingdom - Kiss House Ltd

Description

Customer Support and Project Administrator

Are you ambitious and high performing? Do you want to make an impact and do great things with a great company? If yes we are offering an exciting role supporting our customers and projects, and a brilliant opportunity to work with some of the best in the industry through our network of collaborators and our in-house team.

You must demonstrate dedication to excellence, quality of service, professional standards, and critically great attention to detail as you support and assist both our internal and external "customers.

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What we want
Hardworking, dedicated and intelligent.

A problem solver not a problem finder — anyone can find a problem, the gold is in solving it A curious mind is a must.

Experienced — so it's not all new, but you are also not stuck on the old way of doing things.

Someone who is up for doing it differently when that is better. Someone who wants to learn and improve, and be part of a culture where everyone feels the same way.

Someone who is disciplined and with high standards. Someone with exquisite organisational and communication skills who can pre-empt and exceed customer needs and expectations. Brilliant attention to detail — thinking things through thoroughly and checking the thinking.

An individual who cares about the customer and delivering a fantastic brand experience across the board.


What we are offering
An exciting and varied role within an innovative growing business. Our culture is open and inclusive, we are ambitious for ourselves and each other. We actively encourage personal and team growth. We offer good remuneration, benefits including private healthcare and full-time hours. The role will be based in our central Reading office (5 minutes walk from the station).


Strengths required for the role

• Supportive
• Analytical
• Methodical
• Adaptable
• Principled
• Caring
• Ambitious

Experience
5+ years experience of being brilliant and delivering great work. You must have a demonstrable track record in a similar role and of managing a CRM system.


Knowledge
Aptitude for rapidly learning new things

Excellent Maths and English — written and spoken communication

Understanding of industry terms — knowledge of planning would be great


To apply, send us your C.V. and cover letter explaining

• Why you are right for us
• Why you want it
• Your salary expectation
• Your available start date

Job Types:
Full-time, Permanent


Salary:
From £30,000.00 per year


Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Private dental insurance
• Private medical insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Reading: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you read the whole ad and answered the 4 questions?
• Do you have a minimum 5 years experience in a comparable role?

Work Location:
In person


Reference ID:
CSPA Indeed 2023

Expected start date: 28/08/2023