Client Remote Support Engineer - London, United Kingdom - Franklin Fitch
Description
Client Remote Support Engineer | London | £44,000 | Hybrid
Are you ready to raise the bar in your next Engineering role?
Do you want to be able to provide superior trading technology support to a range of different clients?
Are you interested in working closely with portfolio managers, traders and other IT professionals?
You will be joining one of the world's finest hedge fund companies based in London to provide top quality systems functionality, support and service to their clients while also liaising with other departments to make sure systems are always running smoothly.
You will be part of a company that truly values your expertise and will continue to invest in your development so that you are able to liaise with organisations to a highly professional level, provide top-quality support to those who need it and keep up-to-dateon new technologies while being surrounded by a state of the art trading environment.
What would you be doing?
- Act as critical frontline interface to a range of hedge fund clients
- Work closely with engineers across the business; Network, Systems and Desktop Support
- Using your skills in problemsolving to identify and resolve issues affecting computer operation systems and provide highquality support to those affected
- Training client employees on the use of hardware and software systems
- Provide exceptional support to highlevel business professionals travelling remotely
What would you get back?
- Paid training
- Paid Certifications
- Annual Pay Reviews
- Competitive Bonus Schemes
You need to have
- 2+ years experience in providing IT Support
- Strong knowledge of O365 and Windows systems
- Strong knowledge of Active Directory
- Good understanding of VMware
- Working knowledge of InTune, Conditional Access, Exchange Online
- Working knowledge of CISCO troubleshooting
Would be a bonus if you had.
- Working knowledge of AWS
- Working knowledge of Azure
- BSc or equivalent in CS, MIS or Engineering
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